Sunshine Ace Hardware in San Carlos is a well-established, family-owned store that has been serving the community since 1958. It offers a wide range of products, including top brands like Benjamin Moore paint, Weber and Traeger grills, Big Green Egg, Stihl, Milwaukee, Dewalt, Ego, Toro, YETI, Costa, Penn, Diawa, Rapala, and outdoor gear such as Shibumi beach tents, garden flowers, and live plants. Customers appreciate the helpful and knowledgeable staff, who go above and beyond to assist with various projects. Several reviews highlight staff members like Johanna, Betty, Jay, George, and Karen, praising their patience, kindness, and dedication to customer service. One customer shared a positive experience with the store manager, Amanda Burke, who promptly resolved an issue with screens by listening carefully and ensuring repairs and refunds were handled on the same day. Another reviewer appreciated a staff member named Brain for helping with a stripped screw, even offering to do the work in his spare time. The store's customer service stands out, especially compared to larger competitors, with staff greeting customers warmly, offering expert advice, and making shopping a pleasant experience. Sunshine Ace Hardware is recognized not just for its extensive product selection but also for its commitment to customer satisfaction through friendly service and reliable support.
The personal attention you get at ACE HARDWARE is so much better than the other stores. One sales person actually adapted a screw into a thumbscrew for me when we couldn’t find the one I needed. That’s real service.
March 2024
Johanna Betty Jay and George have helped me several times with small projects .Their patience knowledge and kindness is above and beyond..Appreciate them
October 2023
This is my go-to place when I need odd fittings and nuts/bolts
