HORRIBLE CUSTOMER SERVICE . The baboon at the front desk didn’t even welcome me or smile and I looked in her face smiling for 5 seconds. The other heifer , didn’t know the zip code or if there was a penalty on CD
November 2023
I should've read the reviews they 100% accurate,I was told I had to visit a branch because of a zelle transaction because my account is new smh what's the use of having an account if I can't use it when I need to can't wait to 9 o'clock I will be closing this trash account smh
November 2023
Truist charges a fee to receive Zelle payments to a business account. This is unsatisfactory.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.