The only lady in the front has the worst customer service I ever encounter
August 2024
Warning: False advertising! They promised a $300.00 credit when you open an account within 90 days. I set up my direct deposit during the last week of the 90 days, but the money was never deposited into my account. They said it was too late, even though it was still within the 90 days. Don't fall for this - do your research!
January 2024
Online banking is horrible. And you you change anything like your phone number or even address you got to wait 14 days to use online banking again. Also it took forever to receive my bank card. So inconvenient when u have to drive to the branch just to get cash.
Welcome to Fifth Third Bank Fort Lauderdale – ranked #1 in customer satisfaction for retail banking in Florida by J.D. Power!* From using valuable tools like Online and Mobile Banking to taking advantage of our suite of banking products, we’ll help you find a solution that fits your unique financial needs. Find out how we can help you with checking, savings, credit cards, mobile banking, and more at Fifth Third Bank in Ft. Lauderdale, FL. Visit us at the Fort Lauderdale location today, or contact us at (954) 767-2490. *Fifth Third Bank received the highest score in Florida in the J.D. Power 2024 U.S. Retail Banking Satisfaction Study of customers' satisfaction with their primary bank.