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“Chris went above and beyond to help me with tracking a package. Checked entire store, checked online and even called me the next day with updates! He has assisted me since that scenario and was just as awesome!!”
“Excellent people, wonderful service, and a genuinely good experience! I went here to get my marriage certificate notarized and they were so exceptionally kind, I cannot recommend going here enough.”
“I recently visited this UPS Store on Old St Augustine Rd, Chris was working that day, for some shipping and printing needs, and I was thoroughly impressed with the service. The staff was friendly, knowledgeable, and went out of their way to help me with my requests. The store was clean and well-organized, making it easy to find what I needed. They also handled my packages with care and ensured everything was securely packed. Chris provided top-notch customer service and professionalism!”
“The UPS In Julington Creek shopping center provides a broad range of business support services beyond shipping services. From printing, binding, copy services to faxing and other services…this UPS store is a key neighborhood service center. Friendly and helpful staff provide excellent and easy access to every business service.”
“We absolutely love coming here, they offer many services & Char is totally amazing! She is there to help & so kind, professional & a Gem!They have gained a forever customer!Janet & Phil”
“The team at Deetee Freight Enterprise is hands down the best. Such awesome customer service, reasonable prices,skilled packing services and absolutely a subject matter expert on all your shipping needs. Thanks so much Miss Diane, Kevin and Peter for all your help, going above and beyond in your kindness.5 stars service every,single time.?????”
“Shout-out to the best UPS store in Florida. Been going here a long time and watched them de-escalate a customer that was wrong. The ladies who work here are absolutely amazing. Always helpful and so nice!!! Thanks for the help today!!!”
“Had a wonderful experience with Monica I came in with a boxed gift to ship It was priced high she Then informed me if I took it out of my box and boxed it with them it would be cheaper, and it was more then 60% cheaper so happy for all her help and professionalism.”
“Love doing business here. Denise is always so helpful and friendly, and is great at finding the best shipping rates, she carries shipping supplies, makes keys, has a fax machine, printer, and copier. It’s a great one stop shop. I have a PO Box here that I use for my business address - it’s nice to have a street address instead of a PO Box, and someone I trust to receive and sign for packages. I prefer supporting local businesses, and I’m happy that I found a locally-owner shipping & mailbox place that I enjoy working with.”
11:30AM - 4:30PM
6001 Argyle Forest Blvd Suite 21, Jacksonville
Shipping Centers
“Devonte is awesome every time I come to this UPS store. I will drive out my way just to receive the excellent customer service he provides. If I have a question he answers politely. If the store is a little busy, he never shows if he is overwhelmed. I thought my questions were silly, but there is always someone’s question that is worse than mine. He displays excellent customer service and he never talks negative about any customer. Rare to come across these days, especially after COVID.”
“Extremely helpful staff. If you're in a hurry and unfamiliar with the process they are more than willing to step outside behind the counter and help. Great attitude.”
“Came in to ship some stuff via FedEx and the staff (Kelley and Craig) were so kind and helpful. I’m new to the area and didn’t understand the process for the QR scan for a FedEx label as I don’t have a printer at home to print my own just yet. So thankful for their help and patience with me!”
“I love this place! They are so friendly and helpful and know their stuff!! Alyssa is the best and always prints my items quickly and with the best quality! Highly recommend!!”
“I recently visited this store to get business cards printed for my new venture. The gentleman who assisted me was incredibly helpful and efficient in getting the job done. Not only did he manage to have them ready by the next day, but the quality of the prints was truly exceptional.
The sharpness and clarity of the design on these cards were outstanding, leaving a strong impression on everyone who received one. It is evident that this high-quality printing has positively impacted how others perceive my business.
Overall, I am thoroughly impressed with both the service provided and final product at this store. It’s clear that attention to detail and professionalism are valued here.”
12:00 PM - 6:00 PM
10192 San Jose Blvd, Jacksonville
Shipping Centers
“Extremely helpful staff. If you're in a hurry and unfamiliar with the process they are more than willing to step outside behind the counter and help. Great attitude.”
“Extremely helpful staff. If you're in a hurry and unfamiliar with the process they are more than willing to step outside behind the counter and help. Great attitude.”
10AM - 3:30PM
10950 San Jose Blvd Ste 60, Jacksonville
Shipping Centers
“⭐⭐⭐⭐⭐
I can't say enough good things about The UPS Store! Bonnie, John, and Eddie are simply amazing. They are the sweetest people you will ever meet, and their customer service is beyond amazing. Every time I visit, they go above and beyond to ensure everything is handled smoothly and efficiently. Their kindness, professionalism, and dedication to customer satisfaction make every visit a pleasure. If you're looking for top-notch service with a personal touch, this is the place to go. Highly recommend!”
“It's great to find a company that employs fantastic people with great customer service. Ms. Gail and her crew in the printing shop were integral in helping me reach deadlines through the winter season. The website does them no favors by promising quick turnaround--they're almost always at capacity and working right until the last five minutes of the day. Pricing is on par with other printing services. Wish that rewards were stronger and that teachers received a discount. That would really make it worth the extra drive time. This location is just great.”
“My husband told me this:
This is first time visiting a Staples in a long time and was very impressed with the outstanding customer service from all three people I met. A man taping a box was very nice and polite and kindly directed me to the rear of store and gave me the aisle of what I was looking for, a computer table floor mat. When I got there is when I met Dana, who provided the most outstanding service I've ever received in my life! She sure is dedicated to serving the customer/s and along with helping me, helped another person at the same time. She knew the product/s and did a price comparison when I mentioned it. She went above and beyond with a terrific attitude, professionalism, dedication, and is truly Amazing!!
Dana showed me the floor mats and there was one in stock the size I needed about 3' by 4' and the best thing is that the mat was already unrolled.
I noticed a computer chair on sale of only $89 an Essential Mesh & Fabric Chair by Union & Scale. One chair was already assembled and when I sat in it I was hooked! Super comfortable, well designed for ergonomics, and modern stylish looking. I liked seeing on the box, easy to assemble but if needed call us for help.
Earlier, Dana hand carried the floor mat up front. She mentioned for me to see Nancy up front who will take care of me. I thank her and met Nancy who was very nice, personable, and sure did an outstanding job, too!
When the sale was completed, guess who came to the front right away and helped me get the computer chair and floor mat to my truck? Dana! I couldn't believe it!
All I can say is that this Staples Store staffs the best professional, competent, enthusiastic, and dedicated employees ever!
By the way, the chair was super easy to assemble with a parts list, all the parts color coded, easy instructions with drawings including how to adjust the height and seat tilt , and the only tool needed, an allen key to turn the bolts was included! It took me about 45 minutes to do and I have no issues or barriers with the computer chair at all. It is super comfortable especially the seat!! It's packed with features that make it easy to fine-tune it.
Comes with a 7 year warranty and is based on up to 3-5 hours of continual use within a 24-hour period for users weighing up to 275 lbs. (124 kgs)
Dana and team your service is fantastic. Keep up the great work!
Thanks for being so quick to respond and help out. Your kindness didn't go unnoticed. Thanks for everything!”
“This place is my go-to, shipments, returns from Amazon, notary services… friendly employees that have never once not delivered quick and efficient. 100% nailing it guys, good work!”
“I love this store! They are ? everytime! I had to send 10 large boxes to a business...Not only did they unload the boxes, but when we found out they were to expensive to return, they reloaded them back in my truck without complaint! Guess, what? I bought pizza for the whole store to show my appreciation..They are super nice and professional...Btw..it always smells soooo good in that store! Great job folks...So appreciated!”
“Jessica is awesome! She promptly called me to let me know that my large order (1K+ pages) would have to be done elsewhere so it would be a day later. She called back a second time to confirm my order, which I'm glad she did, because it would have been incorrect from what I saw on the website. Thank you, Jessica!”
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“Spicetac not only has great product options, the ability to pay in bi-weekly payments, but what's really exceptional is the hands down most remarkable customer service. I reached out regarding an item that I realized its flaw months later, and I was met with complete understanding. Days later I had a new replacement of my item. This may not be possible for all items, but honest issues not of your doing, you'll be in good hands. Fast shipping too. This is how a business creates dedicated repeat customers. Thanks Spicetac!!”