I had to pop into Trustco to get cash for a business that didn't take a credit card. Adam, the friendly indoor teller, made the experience one of the best interactions of the day. People like that don't realize how much they make the world a better place.
May 2019
Great bank, incredibly helpful staff led by Victor Berger branch manager. They really go above and beyond to help you achieve your goals. I haven't had such a personalized top quality banking experience since I moved from Boulder, CO over a decade ago. Can't recommend this bank and branch highly enough.
April 2019
After seeing the one bad review I had to respond. I have had nothing but good experiences with this branch. Very courteous and helpful with my banking needs.