Trustco Bank has been a reliable provider of high-quality financial products and services since its establishment in 1902. With 144 branch locations, including 53 in Florida, the bank emphasizes personal service, welcoming each customer by name. Trustco offers a wide variety of deposit and loan products, and for those unable to visit a branch, online and mobile banking options are available. The bank is highly rated, receiving a 5-star rating from BauerFinancial. Customers appreciate the exceptional service at Trustco Bank, particularly from a staff member known for her friendly and knowledgeable approach. Many reviews highlight her dedication to providing personalized attention, as she goes above and beyond to ensure that customers feel valued and supported in their financial needs. Her professionalism and willingness to assist have built strong relationships with customers, making banking feel effortless and enjoyable. Overall, Trustco Bank is recommended for anyone seeking outstanding service and a welcoming banking experience.
I stopped in to get information about opening an account and the desk employee, Joanne gave me information and was very helpful. She explained everything I needed to know and was very friendly and knowledgeable. I’m going to recommend others that are interested in opening an account at Trustco!
November 2025
Joanne was a huge help! She is always so professional and knowledgeable! I only recommend seeing her when you visit this branch.
August 2021
I had to pop into Trustco to get cash for a business that didn't take a credit card. Adam, the friendly indoor teller, made the experience one of the best interactions of the day. People like that don't realize how much they make the world a better place.
