These people are beyond incompetent. In two separate incidents they sent us the incorrect amount of medication and forced us into paying more than $800 to overnight the medication to Ohio. Unprofessional, irresponsible and uncaring are the terms I associate with SMP Pharmacy.
December 2022
Poor customer service you are place on hold for 15minutes and no one comes back on to take your order or answer any questions this has happen twice in 2weeks.
November 2022
The worst wait times. Customer service is lacking.. over 20 mins on hold trying to get a prescription filled and paid for… “white glove” Customer service isn’t the case… horrible….
