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“Impeccable and unmatched customer service. Tony Gonzalez is S-tier. I was quoted insane prices at other providers, but when I entered AT&T, Tony made sure to look out and find me the best deal! Tony for President!”
“Just got a phone from Khaila (sorry probably misspelled it.) At this location. I've been a Metro customer most my life, even if I go somewhere else I still end up back here. I've never had such a great customer experience with any phone company before. She even helped me ask the right question to T-Mobile when I was thinking about merging over, she makes you feel more like a friend then a customer. Metro service isn't the best all the time but if more employees treated you with compassion & looked out for the customer like she does, I'm not ever leaving lol. Definitely recommend this store & Khaila. Also y'all should give her a raise.”
“Great customer service Nancy saved me money she offered me every deal even though I did t buy her services was above and beyond and will definitely return with my wife to upgrade our phones! Ask for Nancy the best in Volusia County don't go to Metro PCS!
THANK YOU NANCY.”
“I was predisposed to hate T-Mobile until I had the pleasure of working with Simon and Dave. They were both knowledgeable and tried every thing in their tool box. To say they were enterprising in finding a solution is an understatement. Simon and Dave went beyond the call of duty to finally isolate the problem and make sure it was truly fixed. They are both an asset to T-Mobile, not just for their technical expertise but for their professionalism and helpful demeanor.
Because of Simon and Dave I will stay with TMobile. You can’t put a price tag on excellent service and kindness. Thank you both for everything! Liz Darwick”
“I stopped up there today to ask questions about my new internet/WIFI device and the young woman who helped me was fantastic!! I was greeted as I walked in and then she helped me get it set up on phone. She answered my questions perfectly, as well. All three employees were kind and engaged. Really appreciated all the help and now I’m all set up at home too! Thanks, Ladies!!! Ps. Plus, I had to call with some questions and received the same EXCELLENT service!”
“Went in today to buy a new phone, and greeted by Sofia, Sofia was very knowledgeable of the phones in stock and showed excellent customer service. I would definitely say she's an employee of the month in my book.”
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“So went to Metro by T-Mobile today Saturday
6-8-24 And the 2 Young Ladies working there were Amazing, Patient with my concerns even spent time on the phone with there Customer Service Manager, They Definitely went Above And Beyond in there in - store Customer Service to me .
Thank you Shelby and April much Appreciated your kindness and understanding my problem .
Metro By T-Mobil on Saxon Blvd in Deltona Fl”