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December 2023 by Brenda Garcia
This place!! Oh God. I am telling avoid coming here if you are in need of help or assistance. TRY TO GO TO ANOTHER LOCATION. The customer experience here sucks. The fact they have elderly “wise” employees, you would think they are educated enough to give a great service but on the contrary, they lack so much empathy. I have only visited 3 times and thus far I’ve never left satisfied. Lines are out of control and associates have no patience or consideration whatsoever
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December 2023 by Help Dogs
Worst place ever! Lots of discrimination against the white community!! The African American carriers are the most disgusting and disrespectful people ever!!! They are rude and racist towards the rest of the population that is not black!! The management is awful!!! Very bad and unable to handle the situations occurring in this agency. I’ve been ignored and harassed by them. Even humiliated by the staff specially by the managers in charge. Two Hispanic men. My mail was delivered like a garbage by the mail carrier in charge. Something has to be done about this abuse of power and control by the people in control!!! This is a free country and not a dictatorship of government!
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July 2023 by Luis Rocha
Every single time there isnt anyone in the front but one individual taping up some box while there are multiple (over 15 people) in line. Its the absolute worst. 40 to 50 minute wait...longer wait times than the Velocicoaster at Universal.
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June 2023 by McKenna Rodgers
Just a reminder that discrimination is illegal in MiamiTransients use transient services, you don't "have to be homeless" to use these services. You cannot get a box without a lease, so can the manager explain this one? No lease = General DeliveryIf I have no lease = I have no house or aptWhy threaten to boot our packages back?
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May 2023 by Italo Nelli
completely under staffed like 20 people waiting and only 1 lady working i feel bad for her
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April 2023 by G Q
Dear Adriana, please know that US citizens deserve respect and great customer service specially is we serve our country in many ways. There is no need for your sarcastic attitude, no need to ignore customers when they are seeking for help and guidance. You have a job where we pay you to do! You work for the federal government and apparently you forgot that you work for us. Governor DeSantis needs to be aware how different post offices in South Florida treats the US citizens. It's unacceptable. I must congratulate the post office in Hialeah 3690 W 18th Avenue where the people at this location treats everyone with respect, they always have supplies available to us and they don't have any attitude and poor service towards the Citizens.
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March 2023 by Christy N.
Line out the door. One person at the counter. Terrible service. Super rude to customers.
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March 2023 by arsenia margaret reilly-collins
Wonderful facilities and staff. I am so impressed with this space. I am so grateful for everyone who works here. Very clean and friendly.
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February 2023 by Michael C.
Door and website says lobby is open 24/7 for self service kiosk - it is not. Big waste of time.
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February 2023 by Alirio Aranguren
@USPS what a poor service in USPS Valencia Ave. CORAL Gables, FL 33134. More than 20 people in line and nobody attending since 15 minutes
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September 2022 by Roberto Vizcon
Very slow service. Only one counter person available. Very little free parking. Conveniently located in the heart of the Gables.
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September 2022 by Ronda Drolett
Staff is polite and made it a quick and easy process to get in and out quickly and efficiently.
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August 2022 by jenny calm
A huge line no employees they are all in the back not caring for the customers waiting in line I would avoid this post office they really don’t care about serving there customers
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July 2022 by Clara Gerlach
It’s a post office, obviously there’s going to be a line, but if you do your due diligence prior to coming you’ll find yourself with your package sent and a pleasant interaction with staff. Don’t be mean or frustrated with them and you’ll find everything will go much smoother, I promise!!!
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June 2022 by Jose Perez
Refused to ship my package because it wasn’t fully taped. I offered to purchase tape and they still wouldn’t take it. Waste of time, I get lines get long and places get busy but to turn someone away for tape..
