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July 2023
Every single time there isnt anyone in the front but one individual taping up some box while there are multiple (over 15 people) in line. Its the absolute worst. 40 to 50 minute wait...longer wait times than the Velocicoaster at Universal.
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May 2023
completely under staffed like 20 people waiting and only 1 lady working i feel bad for her
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March 2023
Line out the door. One person at the counter. Terrible service. Super rude to customers.
