Banks in Cooper City, FL

“I have been banking at the Cooper City location for many years now. Every time I go there it is always a pleasure. Everyone is very nice and friendly. 2 people I would like to point out specifically are Carmen and Virginia. I have worked with both of them and they are both polite,friendly and professional. They are so helpful and they always have a smile on their face. I will be banking here for many more years to come!!”

“I had a recent occasion to deal with Annie and Yasmin in this branch. I had some difficult to prepare for a mortgage and needed a bunch of paperwork. Annie & Yasmin went ABOVE and BEYOND to get me the needed items and even to suggest some alternative options which worked out even better. I can assure you that no other banker would go to the extremes these 2 did to assist. VERY HAPPY”

“I needed to take a few minutes to write down my positive experience with the Banker from this branch. SANTIAGO ANGULO, THANK YOU SO MUCH! I appreciate Chase so much more because of the level of customer service I have received today! It started with a call to customer service & ended with my going into this banking center and receiving such an amazing customer experience from Santiago! He’s exactly why I have always loved banking at CHASE! I will write a separate review for JESSA in customer service/collections Department. I believe she was a part of the outsourced customer support team.Santiago greeted me with such warmth and enthusiasm. I had just left a Chase branch in Pembroke Pines , 710 University Drive. There was such a long line and when I asked one of the reps sitting at a desk behind a partition, to the immediate right of the entrance, she didn’t even bother to get up. When I inquired about opening an account, she directed me to go online and make an appointment for “sometime in February.” She was polite, but I definitely felt like she could have done better & gave me “it’s Friday vibe.” I get it.Getting back to my experience with Santiago, I had googled the next closest location so it brought me to this semi-staffed branch in Cooper City & I’m so happy I decided to try another branch! After at least an hour, I’m finally on the road home with a huge smile on my face and a goal to be better with my banking. Santiago personalized my experience and made sure I was aware of all that Chase had to offer for my current needs and lifestyle, as well any future goals. I was very impressed at his knowledge and enthusiasm, most importantly, how he went the extra few miles to create the kind of experience that makes a consumer feel valued and respected ! You don’t get that when doing everything online so it was a very warm welcome back to Chase, and I’m so happy that Santiago was my Banker to make it all the more special. Good luck in all your future endeavors Santiago & I know you’ll do amazing wherever life brings you!”

“Great experience. I left the bank at Taft and Hiatus 10 minutes earlier which had no money… yes a bank with no money. Went to this branch, and the clerk went out her way to help me get the funds needed.”

“I have had not one negative thing going on in the bank the guys that work here are awesome,Knowledgeable and they are at the drop of a penny ready to help you do not listen to these people with bad attitudes that reflect on the bank they had a bad day so they take it out on someone today it happened to be the bank. All the Teller's are super good you can't go wrong I've been with Pnc since I was 16 years old I hate to tell you how old I am today”

“I wanted to open accounts for my kids and Adrian helped us through the process with step by step guidance and was very patient. We visited another Chase branch earlier in the same day and were turned away because they didn’t have time.”