Crown Acura is a trusted Acura dealer serving Clearwater, FL, known for providing a positive and stress-free car-buying experience. The dealership offers a wide range of Acura models to meet different needs, with a team dedicated to excellent customer service. Customers often praise the staff for their kindness, patience, and professionalism. Salespeople like JD and Chris Duncanson are highly recommended for their honesty, thoroughness, and helpfulness, making the process smooth and enjoyable. JD, in particular, is noted for listening carefully to customer needs and explaining features clearly, turning what can be a stressful experience into a pleasant one. Richard Morris is appreciated for his reliability and help during the vehicle purchase, ensuring everything is done right. The service department also receives positive comments for prompt and attentive care, with staff like assistant service manager John Shaw providing immediate and effective solutions. However, some issues were mentioned, such as delays in receiving a second key for a vehicle and limited responses from the finance team. Overall, Crown Acura is known for its friendly staff, quality service, and commitment to customer satisfaction, making it a dealership customers trust and recommend.
There are no words to describe the way Mr. Richard Morris took care of me. He was extremely professional. I have bought cars at different dealerships and Mr. Morris by far has been the best person that i have dealt with. He made me feel as part of his family.
November 2025
It is always a pleasure working with Richard Morris at Crown Acura. He gets everything done right and nothing is left out. Thanks again for all your help in making buying a suv a pleasure.
November 2025
Excellent service. Very knowledgeable. Made the entire experience a pleasure. Breanna Foster is the best!!!
