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“Aaren Selock is an excellent front line specialist at Flagler Beach branch- several sticky issues were handled with calm expertise & meaningful information on several occasions!!”
“Amy Campbell assistant Branch manager was so helpful, empathic and made the whole process easy. I appreciated the time she spent with me to make a change over with accounts.”
“Vinny and Trusco Palm Coast have been wonderful to work with! They were patient with our house search, and quick with our closing details. We are so appreciative of the friendly atmosphere of this bank. They know your name and you are not just an account.”
“Mercia Cerveira greeted me immediately upon entering the credit union. I opened accounts with Mercia. Not only was she extremely knowledgeable about the products that I interested in but Mercia was warm and friendly. She is perfect as a customer relations person as she knows people ?Thank you”
“Fabulous customer service. I have been with them over 10 years and they have always gone above and beyond it assist. Intracoastal Bank can provide more assistance because they are a smaller bank. I went in today w/ a ridiculous request from a mortgage co. I was assisted by Maria Scarol, and Andrea Bubnis who went out of their way to comply w/ the request. Michael Flaar has also been very helpful for earlier issues.”
“Branch went above and beyond assist me in establishing my account.Teller explained the various banking options also using cvs and all point network. The option to use share branch service but that service only available when your outside SCCU branch area or different state. The now have deposit feature in the atm.”
“This Particular location is absolutely quick, easy, in and out. I can see how some older clientele can feel as they are being ignored. That isn't the case, chase and this branch has done everything to make it such a long interactive experience inside. You can basically do what you need via machine even your business account and only have to speak with a teller to Deposit or cash big checks personal or business. This branch when I firs moved to PC , fixed the mishap the chase bank I originally got my business account at and mad it hassle free as it could be. I dont think I had one worry during the whole process. I just had to sit there for 30 mins while she was in back and forth phone calls and faxing papers back and forth with the originally branch.”
“New to palm coast & just opened a brand new account ( since TD is so far from palm Coast ) but Simoun Sre has to be one of the biggest sweethearts I have ever met in palm coast ! She was an absolute doll & helped me SO much through such a tough time. She took so much stress and anxiety off of me. I am so grateful for this bank, & the customer service 100% goes above and beyond. I Look forward to dealing with this bank for the rest of my life. Thank you”
“All staff was polite, have helped me many times with zero complaints on my end. Very quick to get service even without an appointment met with personal bankers on multiple occasions. Love PNC and would recommend to anyone”
“This bank is now called Truist sincethey merged with BB & T. We neededto open another account and Gavinwas the person who was able to helpus. He went above and beyond to getour needs met. He followed throughand checked on us and helped set up afew other things that he had suggested and explainedto us carefully. He was so helpful andprofessional. We will continue to useand recommend this bank since Gavin made everything so easy. Working with him was a breeze . We have worked with different banks in the past and this by far the best experience we have had. I highly recommend.”
“Everything is great except last time I went in, I asked the teller to separate my money into certain accounts and she had to drag out a calculator for a few hundred dollars. I did the math in my head and told her before she even started to punch in the number. I have a GED.”
“When ever I’ve had a problem they have always been very good taking care of the problem. And pretty fast also. Everyone in the Cyprus branch are the nicest all the time. Very helpful and knowledgeable. Great Bank.”
“Old people in Palm Coast bring their negative attitudes with them. The world doesn't revolve around you. Every interaction I've had with Erika Orlando has been pleasant. We need more southern charm in this city. Be patient and smile and you will receive amazing service. Duh!”
“All of the staff here are so friendly and knowledgeable! Christine took the extra time to set up a Guardianship account for me to care for a family member, and helped me to understand all the details, as I was a newly-Court-Appointed Guardian. I will be forever grateful to her.”
“Excellent customer service! Bernard went out of his way to make sure I got the specific products I sought. Branch manager Jessie made sure I felt welcomed as well. I like the fact that they were both well versed in all aspects of banking. With a friendly professionalism (that sometimes eludes those who work with the public) they enthusiastically responded with both accuracy & precision when answering my multitude of questions. The 5 star rating is based on the people at this location as well as several products offered by BOA. Of coarse BOA offers a plethora of loans, Mobile & online banking, several credit cards, both secured & unsecured some of which have fantastic cash back opportunities (read: definitely check them out. ie Preferred Rewards) BOA offers quite a few investment opportunities I believe primarily through Merrill Lynch. If you live in Palm Coast the BOA on Old Kings is definitely one of the banks you ought to consider doing business with.”
“Great staff. Friendly customer service. Sometimes it’s busy but they always have staff available to noterize. Frank is alway professional and listens to your needs.”
“Opened a checking account with Sigred and am surprised with how pleasant the experience was. She explained my options thoroughly and didn't waste my time explaining products I wasn't interested in (this is usual with other banks I have visited). Definitely recommend this branch if you are local to Palm Coast.”
Open 24 hours
836 Belle Terre Pkwy, Palm Coast
Banks
“Had business to do and drove over here on a weekday, after lunch. Had to wait 3-4 minutes and then was helped by someone with a desk. Got all my business done, didn't have to wait for anything more. Good location, clean establishment, nice polite employees.”
“I met Alan today for the first time at this Palm Coast branch. He is the perfect example of what an employee should be. He is kind, caring, efficient and knowledgeable. He gave me a more positive perspective of the bank since my faith in Bank of America had been dwindling. Alan works toward the front when you first walk in and seems to keep the whole branch along with customers in a positive and productive flow. Eventually they will be probably replace people with robot's; they should use Alan as the model for this. Hopefully upper management will see this review and give Alan the praise and recognition he deserves. Thank you Alan for going out your way to care, and show people they have importance and value.”
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“Great staff. Excellent customer service! After having a horrendous experience at the Palm Coast branch I traveled to this location. Even though my issue was not resolved the representative was very helpful.”