O'Reilly Auto Parts in Brooksville, FL, is known for its excellent customer service and wide selection of parts, tools, and accessories. Customers appreciate the helpful and friendly staff who go above and beyond to assist with their automotive needs. One customer shared that Joshua provided fast, knowledgeable, and friendly service when they needed a new battery, helping to resolve a foul smell and battery trouble. Another customer mentioned that the store manager and staff, including Jess and Alex, were very helpful during an emergency, providing advice, parts, and even free services such as testing batteries and installing a brake light. The staff’s willingness to help, along with their expertise, makes the store a favorite for many. Customers also note that the store carries quality parts and offers great deals, including coupons, rebates, and loyalty rewards, helping them save money. The team’s dedication to customer satisfaction is consistently praised, with many customers stating they will always return for their automotive needs. Overall, O'Reilly Auto Parts in Brooksville is a trusted store known for better parts, better prices, and exceptional service that makes car repairs easier and more affordable.
Had a ton of questions about purchasing a trailer hitch and Anthony was super helpful, he answered questions I had before I asked them. Extremely knowledgeable and great guy.
July 2025
Friendly staff ordered oxygen sensor they had in a couple hours at a fair price will be back again.
April 2025
Customer service is AWESOME!!!!!!!!!!!!!!!!!!!!!!! I never write reviews but they deserve it, My favorite store ever
