I've been bringing my vehicles to Pep Boys since the 1990s but lately the simple things (in this case replacing tires) that took 30 minutes in the past literally took 2.5 hours. What is the point of making an appointment if you pull walk-ins through before me? And I had the 8am opening appointment.
February 2024
Quick, efficient, and decent price. They had me in and out within an hour of arriving for the appointment I was able to get online.
February 2024
Went to pep boys and my experience was GREAT! Red was the person who checked me in and was very informative and Jacob (I believe) was so nice helping me. The staff and service at top tier!