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“I had a really hard time over the phone with T-Mobile customer service reps so I came in store to resolve the issue and Jeff the T-Mobile expert helped me out a lot! Great customer service and really advocated for me and explained everything thoroughly about my bill and issues that I was having he was very empathetic. Will shop here again!”
“I started the conversation with Jacob Zumchak on the phone a few weeks ago. We have 5 people in our family and wanted to discuss moving back to Verizon for our mobile service from another provider. From the beginning he was nothing but friendly, positive, professional and knowledgeable about all things iphones. He took his time with me which turned out to be lengthy as I have a daughter who lives out of the country and another daughter and a son who live out of town. He spoke to two of them individually and continued to follow up through the next couple of weeks as we walked through the hiccups with the previous provider. Thank you Jacob for all of your time, when you were off, time when you were on and then some, You're amazing and we appreciate the customer service that you have provided us through this experience. I highly recommend you and will to anyone considering moving to Verizon, currently with Verizon or purchasing new phones.”
“Ariel and Raynaldo is AMAZING!!! They greeted me at the door and they were very pleasant ? Customer Service was Awesome!!! If anyone has Any issues or if anyone needs fast service with accuracy, this location is EXCELLENT!!!”
“I would give a 10 STAR if I could. I Love this verizon store they are so helpful and wonderful even if they can't help they connect .e to customer serive while the store. Brandon has helped me at least 3 times he is so nice even when he was swamped in the store and working alone”
“Highly Recommend! I dropped my phone cracked my glass on my Galaxy s23. I searched and saw great reviews for Joe at PCCELL Phone Repair Went in and he said he could have it repaired in 1 hrs and done in 1 hr excellent jobThank you”
“I can't remember the gentleman's name who helped me, he was great. Made certain I was getting the best priced phone, extremely helpful and patient with my 100 questions.”
“The staff is friendly, efficient, understands the intentions of the guests accurately, and is smart and highly recommended.It's a pity that CRICKET's PLAN is too stupid: if one more line is added to a 5-line group, the price of each line will increase greatly, $160/5 line. If you add one line $260 /6LINE.”
“I give this store top rating because I've gone there several times with an issue with my cell phone and it never took them more than a matter of minutes to get any problem resolved.Very professional and efficient staff.Yes,I would recommend them.”
“Great customer service here, very friendly and knowledgeable staff. I don’t know anything about phones, packages it was nice to be guided patiently through my options! I highly recommend this location!!!”
“Worked with Sarah Lee to get a new phone that will be compatible with the new cricket network. She made it as easy as could be. Best cricket employee I have worked with in the 7 years I have been with cricket.”
“SATELLITE BEN IS a Rock Star !!! A++++++++ The service and communication were the best. There is no other source for satellite phone service and mobile satellite products.”
“(Translated by Google) Excellent attention from the Puerto Rican who works there. I loved it and they also have good prices.(Original)Excelente la atención de la boricua que trabaja ahí. Me encantó además tienen buenos precios.”
“Representative was the best I’ve had yet! He was quick, informative and so helpful! So grateful for such a smooth transition into my new phone. I wish I could remember his name, he deserves a raise!!”
“I want to thank the ladies at Boost!!! They helped me with a very broken phone. My business is ran from my phone, so it was so important to have. I'm so grateful ? and those employees made my day!!!! Thank you all so much!!”
“Beyond excellence. I have been a loyal customer to Verizon located in the Gateway Shopping Center - near SR 64. The Store Manager Alex by far is the best team lead in sales I have ever seen. Greeted with a bright smile and kind welcome, Alex and her team member Evan had technical knowledge beyond their years. Every aspect of porting a number and activating new service was painless. Data transfer done easily. Cannot express my sincerest appreciation to Alex for her concierge service. Everything about the experience was perfect. Alex’s star is rising in Verizon. What an amazing future ahead of her. My highest possible recommendation to Alex, Evan, Jeb and other excellent team members. 100 percent trust. Thank you.”
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“Sales people so nice & helpful. Able to tell me what I needed and explain how I should set it up and use it. Also helped me figure out a problem I had with my phone, that had nothing to do with sales-very nice.?”