Pet Supermarket has over 8,000 pet care products available online and in their 200+ stores across 10 states. They specialize in pet food, toys, treats, accessories, fashion, and more. They also offer grooming services, self-serve dog wash stations, and VET clinics in select locations. The stores provide carry-out service, rain or shine, and work with local organizations to host adoption and animal welfare events. Customers praise the staff's willingness to help and their ability to provide guidance, even for overwhelming situations. The staff are described as kind, and they go the extra mile, such as offering samples and helping customers carry heavy items to their cars. Customers appreciate the store's exchange policy, which allows them to return even open food items. Overall, Pet Supermarket is described as a great place with a wide selection and excellent customer service.
