Terrible customer service (if they are even ever open).All other reviews are accurate.
September 2023
This store use to be so good! No longer! The current management is terrible and does not want to help the customers or they decide which customers to help and which ones they do not. Joan and Paula (sales associates) are the worst. I suggest Crate and Barrel! They have much nicer people working there and better prices.
July 2023
Terrible service!!!!!! Terrible salesperson!!!!! I bought a table and has been a year I did not receive it. No ones is available to help me. Terribleeeeeeeeeeeeeeee store!!!! Don't buy here. Don't buy from Pottery Barn. Poor very poor costumer service. I want my table!!!!!!!!!!