Kind but almost for everything you need to call customer service… and that is lost more than 1 hour waiting for someone answer the phone or just when they respond… the call drops
July 2023
The girl working was from the Leesburg store was so kind and very very helpful and fast she helped me keep my number and everything I am very happy for not dealing with Verizon anymore cricket is better
September 2022
Super great job today with Rey, handled me quickly and was super friendly and told me everything clearly. Have had cricket for long time now and it's always a great customer experience.