{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“Jessica and Amanda did an amazing job I love the cricket in Bartow you guys are great thank you so much for your knowledge and your help and for your great plans”
“Archie Snow was absolutely amazing! He was patient and answered every question I had. He made sure that he gave me the best plan to secure all that I needed with my new device. I would definitely recommend him for any new electronics from Verizon!!”
“They were able to save my phone. It was turning on and off, I brought it to them and they right away said it needed a new battery luckily, they had one in stock. And the phone stopped shutting off on its own.My old battery seemed to be a little swollen. Before I came here, I went to my carrier, and they told me I needed a new phone. Xtreme wireless was able to fix my phone and save everything.I have inside highly recommended them”
“Ray Remos, Store Manager at Verizon in Winter Haven provides Customer Service that is "Top-Notch". He was extremely knowledgeable, patient, reassuring and helpful and so polite. He made sure that we were completely happy with our new purchase. He explained everything in detail and assured us that if we have any additional questions, he would be happy to further assist us. We did not feel rushed even though Ray had customers waiting. He gave us his full attention for which we are thankful. Thank you Verizon for employees like Ray Ramos. In today's rushed environment, it is reassuring meeting a star Employee like Ray that will take the time to help his customers with a smile and reassuring voice.”
“After getting absolutely sick of Verizon's over the phone and even worse in person customer service we transferred all of our phone lines over to AT&T and they were very helpful and made it very easy to do, so listen people no matter how bad you think AT&T is i PROMISE Verizon is worse ESPECIALLY in their stores!!!!!!!!!”
“Matt, Tom, Danny & were absolutely amazing & super understanding very patient. They talked through everything with me without any hesitation. This is the only verizon I will go to ! When you go here you will be super happy and satisfied ! I highly recommend coming here !!”
“Cathy was so wonderful and sweet. She actually helped save us on our plan and I was able to get an upgrade. This was the best experience that I have ever had at Verizon. I highly recommend seeing Cathy.”
“Avalon is very professional and courteous, she help fix my problems immediately helped me pick out a new phone and transfer everything from my old one to my new one. I couldn’t appreciate her more I will be coming back! I am 110% satisfied with her service!”
“Hands down best customer experience ever within a phone industry. Quick and easy Plus Gustavo hooked everything together! Thank you ? My son with have a very Merry Christmas”
“Very easy shopping here. I have a couple little children that aren't ready for a phone on our plan, but they have a lot of friends with iPhones. Came in and picked up a couple older iPhones so rhey can communicate as long as they have wifi, pho es worked great. Will definitely come back if needed.”
“When in to bay a bill for a friend and Maria convinced me to switch my 3 lines from Verizon my bill is cheaper and the service is great couldn’t be any happier would recommend anyone to go see Maria at this store”
“Danielle is amazing! She will always help you save money and help with all your needs… I met her at the flea market was paying 230 at T-Mobile 2 phones now I pay 60 with ACP program… thank you Danielle your the best”
“Came in today just for help on new phone. Not only did Alex do an awesome job of getting everything thing we needed plus we went over our bill and he took time and improved our whole phone system. Thank you. Great job”
“I've been with Metro since 2011 & been to all stores in Winter Haven/Auburndale area. This store is BY FAR the best and friendliest customer service in Polk County EVERY TIME! I appreciate you Cay!!”
“Chris, the manager, is brilliant. Knowledgeable, kind, and will go above and beyond to help his clients. The store is decked out in all manner of Christmas decorations, providing a warm and welcoming atmosphere. What's especially nice, is he doesn't pressure his guests in his store. I highly, highly recommend visiting for a brilliant deal! Photo taken with my phone purchased at this location. The last is just for fun! Baby Boomer+camera=McFly
Update on this store and it's service. Chris once again was my hero in helping me setting up my laptop (doh). Perfect location, and service. Truly feels like friends work there.”
“I recently went here. I recently got a new phone that I had questions about a few things about how the phone worked. The person I was dealing with was wonderful. Very knowledgeable. She would either help you figure it out. Or I just handed the phone over. Told her my issues. She handled it. She answered any questions I had. I am a senior. I have some trouble with technology today”
“I don't usually write reviews but decided to since my experience was so overwhelmingly good.Barbie and Lesly helped me transfer my phone back to Cricket from a different carrier. It took a very long time because of an error on the part of the other carrier. Barbie and Lesly were persistent and patient with me. I will definitely stay with Cricket and definitely go to this office for any help that I need! Both these women were professional, knowledgeable and had a lot of good people skills! Thank you!”
“Of all the phones and service I've had im very happy with At&t. Also great customer service at the Winter Haven location! Shawn helped me get my S24 Ultra and transfer my number!”
“The sales team of Damien and Jazmine are the best! On 06/30/24 and 07/01/24, I Went to this store to resolve a phone insurance issue. Although the phone insurance portion of my phone is not their responsibility, both Damien and Jazmine patiently walked me through the process of making an insurance claim for my phone.
Thank Jazmine and Damien!”
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
“Verizon you’d better thank and reward Dante for saving your customer of 22+ years. His level of honesty, professionalism, kindness, and huge heart is the only reason why I am still a Verizon customer. Verizon isn’t getting 5 stars Dante is. Verizon, you need to quit telling customers one thing and doing another. You need to quit having customers have to call in 12 times over the same issue to get something resolved. Then come to find out it’s not resolved and continue to have to fight to get it resolved. What happened to your customer service? What happened to your service.? Quite frankly it’s went downhill. If it doesn’t get better I can say I won’t be a customer once my phones are paid off so you got two years to fix things.”