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“The customer agent that took care of us was amazing. She made sure that both of us, my girlfriend Ana Leone and myself, Robert Rossi left the store incredible happy with our new phones! Thanks a lot !”
10AM - 9:30PM
19575 Biscayne Blvd #1303, Aventura
Mobile Phones
“I went to the store in Aventura Mall, the Associate manager was very helpful and kind . I highly recommend Luis to all my friends and family to visit this location.”
“I apologize in advance as I cannot for the life of me remember if the representative that helped us was named Nicholas or Anthony, (we went to 2 different tmobile’s that day and spoke with a few reps) but he was very kind and originally from New Jersey. We came in to the T-Mobile store for a phone upgrade and this wonderful rep helped us. What a treat! Not only is he extremely knowledgeable and patient with his explanations about the different plans/upgrades available- but after reviewing our account, he was able to pick up on the fact that the way our "family plan" was originally set up was flawed, as there is a better way available that allowed us a better plan with much better incentives. He was an absolute pleasure and T-Mobile is lucky to have him. Just the way he answered our (many!) questions with such grace and comfort gave us a great peace of mind. We'll never visit another T-Mobile store.
Keep in mind, prior to this visit we went to the T-Mobile on 163rd street near the mall and left without completing our purchase due to the lack of professional and interest by the employees. That store made us consider switching phone companies until we came across this rep and his wonderful service. Thank you!”
“Beautiful Apple store, you see the crowd but the service is fast, they advise you very well, the staff is impeccable, knowledgeable, polite, friendly. . All the time in the Athenaeum space they are giving courses on using the iPhone”
“I recently received exceptional assistance at this store. The staff here demonstrated remarkable professionalism, offering invaluable assistance with patience. I encountered an issue with my phone, and they swiftly and expertly resolved it; they are truly phone wizards. Their depth of knowledge left me impressed, and I believe their expertise deserves more recognition. I'll undoubtedly return to this location for any future needs. If it were possible, I would gladly award them 10 stars without hesitation.”
“After have an issue with me drive up order, I drove back to the store to go inside to get the mistake fixed ( I get it times have changed, customer service is not what it used to be) so of course I was greeted at the customer service desk with an attitude, and refused to help rectify the mistake. So I just said okay can you pls call the manager ( I was not about to start being petty with what looked to be a teenager) the manager comes over his name was "Gemini", immediately fixes the mistake, he was polite, listened, understood exactly what I needed fixing, apologetic. MR. GEMINI Thank you, I truly appreciate you!”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“I came into the store to obtain new merchandise as an upgrade to my existing phones. I was able to receive great customer service, where my options for new device were very well explained. I am grateful for the new devices that has been ordered for myself and my family and, overall customer service was excellent.”