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“My daughter and I came into the Auburndale store to transfer service to my daughter’s new phone. Alex was wonderful and took care of everything for us. We really appreciate his assistance.”
“Archie Snow was absolutely amazing! He was patient and answered every question I had. He made sure that he gave me the best plan to secure all that I needed with my new device. I would definitely recommend him for any new electronics from Verizon!!”
“Saber did an AMAZING Job helping me with my situation. My phone had a reboot problem that I thought was going to be impossible to fix . After many tries , He was able to fix the problem!! Marc was amazing on keeping me updated !! Very helpful and polite , I highly recommend them <3 !!!”
“Fast and excellent customer service. Fixed my screen within an hour. Even showed me the process. Definitely recommend and will return if I ever need my phone repair again”
“Extreme Wireless is phenomenal. They are very courteous, respectful, and very helpful. They took the time to answer. Every question I had I would recommend anybody this shop.”
“I came in because my phone broke and I wanted to switch to Verizon and they made the process so simple and quick! I worked with Will and Shelby took care of me so well that I ended up with a tablet and a watch while saving money by switching over. This staff is the most accommodating and kind I have ever met at any phone store. 10/10 would recommend coming here over any other location!!”
“Ray Remos, Store Manager at Verizon in Winter Haven provides Customer Service that is "Top-Notch". He was extremely knowledgeable, patient, reassuring and helpful and so polite. He made sure that we were completely happy with our new purchase. He explained everything in detail and assured us that if we have any additional questions, he would be happy to further assist us. We did not feel rushed even though Ray had customers waiting. He gave us his full attention for which we are thankful. Thank you Verizon for employees like Ray Ramos. In today's rushed environment, it is reassuring meeting a star Employee like Ray that will take the time to help his customers with a smile and reassuring voice.”
“When in to bay a bill for a friend and Maria convinced me to switch my 3 lines from Verizon my bill is cheaper and the service is great couldn’t be any happier would recommend anyone to go see Maria at this store”
“Danielle is amazing! She will always help you save money and help with all your needs… I met her at the flea market was paying 230 at T-Mobile 2 phones now I pay 60 with ACP program… thank you Danielle your the best”
“I've been with Metro since 2011 & been to all stores in Winter Haven/Auburndale area. This store is BY FAR the best and friendliest customer service in Polk County EVERY TIME! I appreciate you Cay!!”
“Finally a good experience with a cricket store! I didn't catch her name, but the manager was amazing. She was helpful, quick, and above all, respectful. Pretty much every other time we've been to cricket it was a bad experience with bad attitudes but she made it so easy. We got a new phone, at a price lower than she originally quoted, in under half an hour. No pressure or attitude.If you've ever had issue with this location I recommend giving it another shot.”
“Of all the phones and service I've had im very happy with At&t. Also great customer service at the Winter Haven location! Shawn helped me get my S24 Ultra and transfer my number!”
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“Just updated to a new phone. Our sales rep, Jean was very curteous, efficient, and helpful. He answered all our questions and explained the deal he was offering thoroughly. My second phone from this location. I recommend them highly!”