The communication is terrible. No follow up calls from the service department. The only person who would communicate is Elizabeth and she was helpful. The others would say they would call back and we would never receive a call back. I would not recommend using the service location as the customer service is beyond terrible.
July 2023
Came in today browsing for a new car, was met right away at the door. The saleman was very helpful and friendly. Worked through our schedule and timeframe and did a great job finding us a vehicle that also worked within our budget. Good experience, low pressure staff. Would buy from them again
June 2023
Staff highly professional. Evaluated car and fully explained why rear shocks needed replacement. Nice job by all!
Union Park Buick GMC Service & Parts is located at 901 N. Union Street, Wilmington, DE 19806 and is open 7am to 6pm M-F and 8am to 1pm on Saturdays.
Union Park Buick GMC sales showroom is located at 1800 Pennsylvania Avenue, Wilmington, DE 19806. Sales and service are about 4 blocks apart in beautiful Wilmington.
A family-owned dealership since 1955 (starting with Pontiac), we offer sales, leasing pre-owned & Certified Pre-Owned vehicles, an Auto Spa and a state of the art Collision Repair Center.
We look forward to seeing you!
