BJ's Wholesale Club offers a designated shopping hour for members aged 60 and over from Monday to Saturday, 8 AM to 9 AM, and for first responders on Sundays from 8 AM to 9 AM. While many customers appreciate the store's wide selection and unbeatable gas prices, concerns have been raised about customer service. Some shoppers have reported difficulty finding items as products are often stored on pallets above shelves rather than being readily accessible. One customer experienced dissatisfaction when staff were unable to assist with retrieving products. However, others have praised helpful employees, noting that exceptional service can make a difference. The store is generally clean and well-stocked, with an easy layout that varies by location. Customers enjoy the extensive range of items, making it a place where one can spend more time shopping. Smart shoppers are advised to gather information and compare prices to make the best choices, enhancing the overall shopping experience at BJ's Wholesale Club.
Ordered cases of soda and water for a graduation party. Very good price and the items were brought out and put into my truck about 2 minutes after checking in. Great service!
April 2025
Not all workers work, some smoke cigarettes and stay on their phones while other workers work
January 2025
Stop asking us to sign up for the credit card every damn time
