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“This store is by far my favorite AT&T store in the area. The employees are always so kind and helpful at fixing problems that I've had at other locations. The drive is a little farther for me, and they often have a bit of a wait time, but it is worth it. I always know I will be greeted with a friendly smile, receive amazing customer service, and any problems I have will be solved.”
“Always helpful even though I didn't buy my last phone here. It's time for a new phone so I will definitely purchase from this store. Mr. Lee and his staff are great and patient.”
“I visited several other locations recently and in the past. This location by far has the best customer service in the world!. A few days ago I had Mike who went far and beyond to meet my needs. He was very knowledgeable and was the most helpful representative out of all the TMobile stores I've visited. He had all the answers and advice I was seeking. I ended up wanting another item and was dissatisfied with the service I received yesterday at location closer to my house so today I went back to purchase that item at the Newcastle one again and was extremely pleased with Bill. He helped me in the most professional and caring way. I'm glad I came back to experience greatness again!.I would give this location a thousand stars if I could!. Definitely the best TMobile store around! They are up to date on pricing compared to other locations and welcome you as soon as you arrive each and every time!. Thank you for being who you all are. You all enjoy your job and it shows! I greatly appreciate it!”
“The team at this store was very helpful going above and beyond to help their customer out. The store manager called another store and worked it out with them to make sure there’s very little issues with getting my account set up.”
“I bought my phone from thereYes I will beback on Thursday to buy 3 new phones from there. My phone battery went and I need to get the same phone it wasK92 phone that was my favorite one”
“I just speak into it and it in a right okay do you want me to say the store number or anything hello this is Antonio Rodriguez I'm at the store at the dealership store for where Amber works and Penn shopping center from scale the one to 10 she's a ten she's been extremely extremely helpful she deserves a raised and very polite lady and I just want to say thank you for having her work for your company she's a blessing she helped me with my phone today and like I said you could give her a raise or a good I'm giving her a compliment so she deserves everything thank you”
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“I exspirece the most pleasant greeting as I walked through the door by the sales representative and was served with outstanding customer service ? ? ? it was an excellent experience thank you representative and thank you Verizon for his outstanding performance to me the customer”