Cell Phone Stores in New Castle, DE

“Daniel displayed excellent customer service and leadership with promotions and problem solving with my family account. Jarrett was very friendly and knowledgeable with assisting my family with phone upgrades. I have been a verizon customer for 20 years and I wouldn't go anywhere else! Great job guys??”

“On or about September 29, 2025, I pre-ordered the I-phone 17 Pro. I met the area manager, Brian, as well Dylan and Cliff, on this day. The phone was anticipated to arrive in a week. It was delayed however.

Whenever I arrived, staff were extremely accommodating. I took my new IPad early and store manager, Cliff, was extremely knowledgeable when I had issues with cellular data setup prior to a trip on Amtrak.

I later returned to town to be told my phone had yet to arrive and met Andrea. Miss Andrea apologized and assisted me with a phone charger issue.

Upon arrival of my phone, Miss Renee was in training with Dylan, who for whatever reason became my favorite AT&T employee for his very calm demeanor. Dylan appears to try and problem solve all matters without asking for assistance and is proactive over an employee who’d prefer customers leave. The young man is extremely honest in a world full of liars.

Renee exudes a natural smiling energy that can’t be included in her training packet. I hope she goes far with the company without knowing much about her future work ethic. But I’m a fairly good judge of character. Keep up the great work team and everyone deserves a raise Mr. Brian. I’m very satisfied to choose this store over ones in other locations.”

“Service is really good sheen took care of me and took me through all the steps and explained me everything and suggested me the best device with the best price highly recommended ?”

“Always so clean and organized. The owners are very nice and will help you figure out what you need. Sell and apply screen covers for you. They have cases for any phone, most tablets and laptops. Carry all cables, chargers and accessories. Even had a carry case for my ipod pros, Best prices around.”

“I recently visited this store to buy a new mobile, and the experience was fantastic. Minny was the salesperson who helped me, and she was incredibly helpful and professional. She took the time to explain all the available options and even told me about some special promotions going on. Thanks to Minny, I was able to get a free phone through one of their deals, which was such an awesome surprise. She made sure I understood everything about the plan and answered all of my questions patiently. The store itself was clean, well-organized, and had a very friendly atmosphere. Minny’s honesty and knowledge really made the whole process stress-free for me. I’m extremely happy with my new phone and the service I received. I’ll definitely be coming back to this store whenever I need anything in the future. Huge thanks to minny.”

“Jerry was super helpful in changing our phones from Verizon to Cricket. I was happy with the change and the awesome customer service. Totally recommend this store especially if he is there!!”

“The team at this store was very helpful going above and beyond to help their customer out. The store manager called another store and worked it out with them to make sure there’s very little issues with getting my account set up.”

“I just speak into it and it in a right okay do you want me to say the store number or anything hello this is Antonio Rodriguez I'm at the store at the dealership store for where Amber works and Penn shopping center from scale the one to 10 she's a ten she's been extremely extremely helpful she deserves a raised and very polite lady and I just want to say thank you for having her work for your company she's a blessing she helped me with my phone today and like I said you could give her a raise or a good I'm giving her a compliment so she deserves everything thank you”