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“Very professional! Great customer service! I’m very pleased with their work (radio, backup camera, door speakers and lights under my tailgate that lets you know if I’m turning, stopping or backing up. I’d recommend Sound of Tri State to everyone! You will see me again!”
“If you're trying to look up a resource for quality printers/parts/filaments with excellent customer service, then i have good news for you: The search is over.I am a very challenging customer generally speaking because i expect a certain standard of customer service when spending a significant amount of money. Printed Solid sat down with me multiple times for upwards of an hour answering all of my questions, responded to several emails with detailed instructions and links, and were very professional and personable.I must have had about 50-70 different questions before making a purchase of a Prusa MK3. Not only were they all answered, but they provided me with way more detail and expertise than i could have even thought to ask for.I'm not sure i could think of any criticism for them at this time. Prices are reasonable, they have excellent customer service and post purchase support, their website is proper and easy to navigate, they have plenty of items in stock, their knowledge base is effectively unmatched, and they print things every single day so they know what types of issues or challenges you may come across.Printed Solid has earned 5/5 stars and my highest recommendation. You wanna fus around with a cheap printer and browse forums from 3 years ago trying to troubleshoot? Be my guest. You wanna actually print things and skip the nonsense? Look no further.”
“For the electronic hobbyist or professional one can find one's fill for various electronic components as well as interfaces for monitors as well as accessories for cell phones.”
9:30AM - 5:30PM
2423 Concord Pike, Wilmington
Electronics
“A big shout-out and well done to the folks at Overture and in particular Robert Bobo, Jamie Wilson, and Cory Beaver. I was looking to upgrade my phono preamp and found Overture with an online search. They gave me an excellent trade-in price (a rare thing indeed!) for my existing preamp (a Parasound JC3 Jr) towards a new Parasound JC3+. The transaction was fast and seamless and I soon had the new JC3+...which turned out to be a defective unit, the first time that's ever happened to me with a new piece of audio gear. Overture contacted Parasound, I shipped the defective unit back to Overture and in just a few days had another new JC3+, which sounds absolutely sublime. It was a pleasure doing business with the Overture professionals and I highly recommend them. I will certainly use Overture in the future!”
“Great service. I walked in not sure if I would be able to get the new phone I wanted. I was helped by Thalia who assisted me with everything and gave me tips on the best way to care for my new phone. Overall great experience.”
“Darshan is the most knowledgeable and patient tmobile employee I've ever encountered. He made our 2 upgrades simple. He took the time to fix the issues on my elderly mom's phone and then organized her phone for simpler use. He made our experience enjoyable. We will continue to visit him at his location.”
“My store in new castle is the best. The people are wonderful they are kind respectful and curtious. When I have a problem they address it right away. Thank you for everything. Mary Ford.”
“These guys are not quick to respond to inquiries and their website has been out of date for some time.The Canadian Dealer Vinyl Sound is also poor for any communications.The BAT gear sounds fantastic but their customer service could be better.”
“Just bought an upright freezer from CB Joe. Price was competitive with the big box stores and they delivered within 2 days of purchase. Purchase, Delivery, installation all done professionally, courteously and correctly. Well done!”
10AM - 5:30PM
1509 N Dupont Hwy #7, New Castle
Electronics
“HRO in general is awesome. And Harry was the man at New Castle. He was always polite always welcoming and so so helpful. He had to leave for a personal issue and since then I have been dealing with random sales people all of them seem very smart. Sometimes a bit awkward asking a question because they don't seem very receptive to questions and not very enthusiastic. Maybe I got spoiled with Harry. If I can give one piece of advice : bring Enthusiasm into your client interactions. Everything else will fall into place.”
10AM - 5PM
2312 Carpenter Station Rd, Wilmington
Electronics
“These guys are awesome! I went there a few years ago as a newbie for a radio, while I was happy with it, as I learned more about them I found they had sold me a very good radio. While it was more than I needed at the time, I didn't have to upgrade as I learned more about them. Very happy with that purchase!Recently I was having a problem and stopped in late in the afternoon. Tim diagnosed the problem in about five minutes, and he was able to repair it immediately, which was unexpected.Not only do they give great service, but they seem to be a real good group of people. Highly recommend these guys!”
10AM - 8PM
379 E Chestnut Hill Rd, Newark
Electronics
“The young lady that helped me was very patient and kind and went out of her way to make sure I was satisfied with her service.... which I was so happy and thankful. She deserves a raise ☺️”
9 AM - 9 PM
4735 Concord Pike, Wilmington
Electronics
“I had such a great experience there today! Larelle and Tiffani were excellent! I had switched from Verizon and they made sure I was given the best service! They went out of their way to make sure I was happy with everything and explained everything as thorough as possible! I highly recommend this store!”
“I went on a Saturday morning and this place was packed with people. Yet, I was still able to be helped by one of the very nice and knowledgeable staff members that work here. Their genius bar is top notch, they really know how to diagnosis and address any issues with your apple devices”
“Vince was so helpful and really listened to what I wanted, I was very pleased and he did 2 new phones plus names and activation in under 30 minutes and even help me pick out a phone from the brand love. Please go to him, my experience with the owner was about an hour long nightmare, but i'm glad I returned to see Vince. he knows his stuff. Thanks Vince.”
“I haven’t had a phone since Cingular wireless gave me a flip phone in 2003. The War on Terror was a mere two years old. W was the President.So naturally I was skeptical about these so called “smart” phones. But the folks at this T Mobile alleviated my concerns about the uprising of artificial intelligence.Did you know phones get video on them now? Incredible.The employees even helped me get my glass protector on my phone.”
10AM - 8PM
3616 Kirkwood Hwy, Wilmington
Electronics
“Yessica the Manager was super helpful and friendly. I also previously spoke with Judy on the phone and she was also very kind. I had some trouble activating two hotspots and Yessica was able to get me squared away with a smile and lots of helpful info. Would highly recommend this store and team!”
“I bought a replacement projector lamp for my Optoma UHD50 that has a "Phillips" bulb in it. It has completely refreshed the projector. I had 3,740 hours on my lamp in the “Bright” setting and I was starting to notice that it was getting pretty dark. For how easy it is to change out and how AMAZING the picture looks I am thinking that I am going to replace at ~2,000 hours. I am blown away with the image because it’s like I bought a new projector. I didn’t even remember that it could be this bright that it has HDR-like qualities. Last night I was watching a movie where there was a flashlight that was turned and pointed at the screen and it made me squint, it was glorious.”
“I had to get oil for my Turkey fryer and it seemed to be the cheapest around my area. Staff was friendly pointing in the direction I needed. The I thought of something in the vitamin section. Staff again was there to point me in the right direction. I may want to shop there more often.”
10AM - 8PM
122 Lantana Dr, Hockessin
Electronics
“Had a strange problem with my phone. Couldn't open anything or shut it down to reset. Joe took care of it and showed me what to do if it happens again in a way that even a tech dumb person like me can understand. Thanks, Joe”
“I've been going to KC for many years now. His customer service is great and is willing to help you with any issues you might be encountering.He is considered family in my household. Great respect. Visit this store you won't regret it ?.”
“The best location I've ever been to. The staff is awesome and gets to know you by name. They've helped me out, A LOT. My family goes out of their way to come to my store.”
10AM - 8PM
739 W Cypress St # 7, Kennett Square
Electronics
“I paid 2,230 for my phone and you’re telling me if i would’ve told them I came from metro with own number they would’ve given me the phone for free? They owe me money? What? It’s cutting off idk. They know my number. Michel was a good person I swear and I can’t wait to call for her because she’s going magnificent. Keep it up and everyone else LEARN”
“There is a really sweet lady who works in the pharmacy, she has braids, we just had a great conversation and I just want yall to know she has an amazing personality and customer service! She's a sweetheart ”
“i love your inside of the store you have literally everything i love how nice you guys are add a petco in the mall overall yall need to clean the bathroom let other people clean it and dont kick them out there trying to help you thats it overall yall are amazing.”
“I want to recognize and thank Thane at Aaron’s Newark for his stellar customer service today! Thane went above and beyond helping me with my rental agreement payment and helping me join the Aaron’s Club too! He took the time explaining the service & repair terms and some of the many benefits the Club membership has to offer! I recommend if you need to rent to own, to go to Aaron’s on Marrows Rd in Newark and see what they can do for you too!”
“I would like to say thank you again for the awesome customer service and knowledge about the products Mariam provides. She goes the extra mile for her customers. Also I can't leave out her patience when I was showing my frustration.”
10AM - 8PM
1100 Maryland Ave, Wilmington
Electronics
“Excellent customer service ! They repaired my phone screen in less then 30 min and they will take the Extra mile to help you. Especially sal, he’s a beast. Keep it up guys !!”
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“Genisa is a god send. She was amazing, went above and beyond to get me the phone I wanted and make sure all my stuff was transferred over. Also went over my bill with me to make sure I wasn’t overpaying. She’s truly an angel. Wasn’t for her I probably would’ve switched to another provider.”