United States Postal Service
USPS,
Post Offices,
Shipping Centers,
Mailbox CentersHours:
3430 Connecticut Ave NW, Washington DC 20008 Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization that regularly delivers to every residential and business address in the country, processing and delivering 47% of the world's mail. With over 30,000 retail locations, USPS is committed to providing secure, reliable, and affordable delivery services. While this particular USPS location faces challenges, the dedicated staff work hard to serve customers despite limited resources and funding. The building is in disrepair, with broken fixtures and a mail slot taped up due to rusted hinges, reflecting the lack of budget for basic maintenance and upgrades. Despite these issues, the lone employee handling all customer needs still shows up and does their job. Customers have had mixed experiences, with some praising the helpful, sweet demeanor of staff like Tammy, while others have complained about long lines, limited hours, and perceived poor customer service. However, many acknowledge that the problems stem from broader funding and staffing challenges facing the USPS, not the fault of the hardworking employees. Overall, this USPS location, while far from perfect, represents the challenges public service organizations face when resources are stretched thin. Customers are encouraged to be understanding and to advocate for proper funding and support for the vital role the USPS plays in communities nationwide.
Most Recent Reviews
December 2025
Went to mail a package Dec 23 and sign on the door at 4 pm said “Closed for Lunch.” Raced to Tennly Town and the one agent behind the counter talked on her cellphone while 15 people waited in line. USPS is going to hell in a hand basket.
December 2025
If you rush here after work to mail a package before they close at 5pm, you may find a sign saying that they’re out for lunch from 4-5pm.
November 2025
The staff is so rude. Service is not professional at all. Not even trying to o help but charge for everything.
More Comments(180)
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