Extra Space Storage on 5600 2nd St NE in Washington, DC offers a wide range of storage options, including climate-controlled units, with features such as electronic gate access, security, covered drive aisles, loading bays, parking, elevator access, and RV parking. The facility is clean, well-maintained, and ADA compliant, providing a hassle-free experience for customers. The staff are known for their helpfulness, professionalism, and excellent customer service, with team members like Jade, Tiffany, and Lakita consistently praised for their friendly and informative assistance. Customers appreciate how quickly and smoothly the rental process is handled, with staff communicating effectively and resolving concerns promptly. The facility also accepts deliveries and offers security access to individual floors, making storage convenient and secure. Overall, Extra Space Storage is highly recommended for its cleanliness, security, helpful staff, and ease of use, making it a reliable choice for personal or business storage needs.
Tiffany was awesome - great customer service and helped me get the best deal possible. Thank you very much!
December 2025
Excellent customer service at Extra Space Storage. The staff was welcoming, knowledgeable, and took the time to explain everything clearly. The facility is well-maintained and feels very safe. I truly appreciate how smooth and stress-free the experience was.
November 2024
Jade and Tiffany were amazing. They are always so helpful whenever I come in for anything. Love their customer service!!!
