Extra Space Storage at 1420 U St NW in Washington, DC offers a convenient and secure storage solution with a wide selection of units, including climate-controlled, non-climate-controlled, and drive-up options. The facility features electronic gate access, covered drive-in isles, a loading bay, elevator access, and a loading dock, all designed to make storage easy and hassle-free. Parking spaces are available, and the store accepts deliveries, making it suitable for various needs. The presence of a manager living on-site and exceptional security measures ensures a safe environment for stored belongings. Customers consistently praise the helpful and friendly staff, especially noting the professionalism and kindness of employees like Aniya and Tiffany. They assist with choosing the right unit size, updating reservations, and ensuring the process is smooth and straightforward. The cleanliness of the facility and the commitment to excellent customer service stand out, making this location highly recommended for those seeking reliable storage solutions. Overall, Extra Space Storage provides a professional, clean, and customer-focused experience.
The Asst. Manager was very helpful and quick to show me exactly what I asked for and didn’t try to oversell me on a space I didn’t need!
September 2025
Excellent customer service experience. Was changing storage unit from the smaller one to a larger one. Aniya Bassil took me through showed me the different units and was excellent. She got me what I needed.
September 2025
Aniya was so kind and helpful! She helped me pick the right size and allowed me to update the reservation to my preferred unit. This process was super easy!
