The CVS Pharmacy on Connecticut Avenue in Washington, DC, is a good and clean store with plenty of stock. It offers reliable value for managing pharmacy, health, and wellness needs, including prescription refills, vaccinations, and personal care items. While getting prescriptions refilled can be challenging and requires patience and navigating the mobile app or phone calls, customers report being able to accomplish their tasks. The store features easy self-checkout and time-saving options like same-day delivery and free pickup. Staff members receive significant praise for being patient, informative, and skilled at juggling multiple tasks and customers in a significantly understaffed environment. Employees are noted for calmly and carefully handling challenging interactions while providing first-rate service, such as with time-consuming passport photos. Front checkout staff are also commended for being great and attentive to customer needs. A minor note is that the automatic entrance doors do not open all the way, so caution is advised. The location is open seven days a week to fit busy schedules.
