CVS Pharmacy in Washington provides pharmacy, health, and wellness needs with reliable value. Locations are open seven days a week for prescription refills, vaccinations, personal care items, and more. Customers can save money with weekly deals and the ExtraCare rewards program. Time-saving options include same-day delivery and free CVS Pickup with online orders. The store receives praise for great customer service, with staff described as extremely kind, helpful, and understanding in urgent situations, such as helping travelers get medicine quickly. Many employees try their best to be helpful, with specific recognition for assisting with purchases and locating products. However, some reviews note the store can feel short-staffed and mention a sense of uncleanliness and danger, acknowledging a past tragic incident involving theft. Despite these concerns, customers express gratitude for the staff who work hard to serve the neighborhood.
This place gets a bad rap. They are overwhelmed and understaffed. Every time I have called, they have returned my call. They have been helpful and tried to accommodate my requests. Give them a break!!
March 2025
5 stars for the pharmacy staff. It’s a busy store, but they keep things moving
July 2024
CVS in Capitol Hill is the greatest CVS. High Five to Amelia for helping me with my purchase using my United Healthcare card. I always feel well taken care of at CVS Capitol Hill.
