The customer service throughout the store is disappointing, but Matthew at the Lancôme counter is amazing! I've been buying my makeup at Macy's for years, and he is undoubtedly the best Lancôme representative ever!
August 2023
Good discounts and promos time to time. A lot of different brands - fancy and not. It's ok.
December 2022
Just got me some Shiseido and Estée Lauder at Macys. I had th help and assistance of Merkeb, the counter manager, she was awesome to work with. Very respectful and taught me a thing of to. I'll be back for sure thank you so much.
