Avis Car Rental on L Street in Downtown Washington, DC offers a wide range of rental cars suitable for any need. Customers can choose from affordable long-term rentals or short-term options, including SUVs, vans, luxury cars, economy vehicles, and hybrids. The location is known for its friendly and professional staff who work to make the rental process smooth and quick, often taking less than 15 minutes from arrival to driving off. Many reviewers highlight the helpfulness of the staff, especially when resolving issues like changing a car or finding a specific vehicle. The fleet includes well-maintained, almost new cars, and customers appreciate the variety and quality available. Though there can be busy days with a limited number of cars returning on time, patience and prior booking are recommended to ensure a smooth experience. The location has proven to be reliable and accommodating, even stepping in to fulfill reservations when other stations cannot. Overall, Avis on L Street provides affordable, efficient, and friendly service with a good selection of vehicles to meet different needs.
Everything you're reading about this place is true. We've been here 30 minutes and they've only serviced a couple people. There's one lady and she's moving as slow as humanly possible. Avoid this place.
July 2025
They don't pick up their phone. We tried calling over 6 times to confirm if there is any inventory for it to keep ringing. We booked at union station and when we arrived, they told us there isn't anything available and to call customer service. Don't bother wasting your time. They don't care and take your money
July 2025
I really appreciate this Avis location … cars are always ready on time and clean, the people at the front desk are really professional and so nice, and it’s very convenient to access from downtown. It can get a bit crowded first thing in the morning so I try to book for later in the day.