“The service was exceptional! I didn't have to wait in line. My overall time was about 15 minutes, and I got a vehicle. The agent at the counter was knowledgeable. She answered my questions.”
“Always get your car rental from a place outside the Airport to get the best rate. MONTHLY RENTALS GET A FIXED PRICE which is better for longer rentals. I enjoyed getting my rentals 8 times in a row from Jamie. Highly recommendedAnyone taking his car from Jamie (Budget) say hi to him from Abdullah.”
“Excellent service from the staff especially, Diallo. He was very courteous, friendly & helpful. I will use this location the next time that I’m in Washington.”
“Rented a vehicle from Avis for about a week. I reserved the smallest car they have but was given the biggest car they had (for the same price) which I really didn't want to drive but they had no other options. I don't know why they're advertising things they don't have. The positive.......Messi is AMAZING!!!!! She's so patient, so nice, I don't know how she does it. I was in there twice and both times, people were made because they had reservations but they had no cars, or the car they reserved wasn't there. And she took it in stride, she was helpful and patient, it was unbelievable. I told her, you need a raise!!! Avis is lucky to have her, she should be running things and maybe she'd clean up the fact that you don't have the cars that you're reserving. It really makes her job so difficult, yet she shines and is great to her customes. THANK YOU MESSI!”
“This review is a long time coming. I have been so busy and have also had a few health issues. I rented a car from your 10th St. NE location in DC. There was a second attempt on the theft of my car within 3 months. The customer service that I received was on point. The date I needed for my car pickup was appreciated and the level of professionalism at this location was beyond great!!!! I was so excited to see Lauryn Hillard at this location. She was so helpful to me the last time I went through this ordeal. At that time, she was located at your Takoma Park location. Lauryn is amazing. She is customer service oriented, very professional, kind, knowledgeable and goes above and beyond to be helpful. All of the employees I interacted with, from the young lady who handled my reimbursement that I received almost immediately, she's super awesome. The young man who escorted me to my car -- everyone was amazing. I am a senior and walk with a cane. They were so kind and compassionate and helpful to this senior lady. You should be proud as a company to have such great and professional employees at this location. Again, I was super excited to see Lauryn. Kind regards, Sheila Westerfield”
“Easy pick up and drop off. I didn’t have to wait at all both times. Highly recommend. My only negative is that my car smelled like cigarettes but I think that’s common in rentals.”
“The best place for car rentals. Every time I needed them, they were efficient, effective and friendly. This is my go to because they help me and there are no barriers.”
10AM - 10PM
800 Maine Ave SW #200, Washington“Shaod was amazing to work with! Finding luxury vehicles for my clients is not easy. His policies were clear and his pricing transparent. I look forward to working with him in the future. My clients enjoyed the Rolls Royce so much.”
8AM - 8PM
1300 I St NW Suite 400e, Washington“I really could not have asked for better customer service or a better vehicle! Renting from this company alone will make you feel on top of the world and to get a beautiful car to match I felt unstoppable. I will be renting here again without question.”
9AM - 1PM
616 E St NW, Washington“great car rental, kind and helpful manager.i rented a car here after another one fell through when i tried the AVIS branch at 1908 L street. avoid that one.the manager was manning the desk, he was super patient and helpful, also to the couple that came before me.would defintley reccomend this car rental if you are in DC”
“I have utilized Avis car rental service for more than 30 yrs, most recently doing business with the Blair Rd, Washington, DC location. The service is and has always been top notch. The staff are friendly and always willing to make my car rental experiences as hassle free as possible. I have a long tyme Love for Avis rental & look forward to future rentals.”
8AM - 1PM
99 H St NE, Washington“The staff were very nice and knowledgeable and got me in and out quickly. One thing to note is that there is an additional fee since they’re in a hotel parking deck. My insurance paid for the rental itself, but I had to pay that additional fee out of pocket (about $5/day). Based on my experience, I’d assume these rentals are slightly more expensive than rentals from other locations. Not necessarily a bad thing, but worth noting!”
9AM - 4:45PM
Train Station, 99 H St NE, Washington“I am a Preferred member, and have been for years. My bill was 3x what I was quoted, although I made no changes, and for the second rental in a row I had to exchange my car due to a tire problem. I did not receive any receipt upon returning the car, which I haven't felt I needed to do until reading some of the reviews about people getting overcharged. I just received my receipts and I was charged for two cars after I had to return the faulty car.”
“I am so pleased with the service at this Avis-Budget! Over the past several months I rented cars numerous times to visit my mother who was ill. Jamie Jones and his staff were alway so friendly, kind, and accommodating. The cars were always clean and ready to go and pick up/drop off was easy. During a rough time in my life, this shop was so pleasant to deal with, even when I was late returning. Many thanks!”
“Great service at very last minute, even a free upgrade due to impending snow storm. Phone answered promptly with helpful staff. And, 70% cheaper than Enterprise.”
9AM - 4:45PM
1908 L St NW, Washington“Janet is kind, respectful, and provides swift service! She got us in and out within 2 minutes or less when we were in a rush! We really appreciate her warm demeanor and would recommend this Avis location for anyone in the DC (Logan circle) area!”
9AM - 1PM
616 E St NW, Washington“We had a family trip starting from DC and would like to rent a car for a week. Our experience was awesome. We haven’t seen any issue from beginning to end. Person in the counter was knowledgeable and courteous. We have rented a full size car but they have upgraded this to a brand new small suv and we liked it a lot.”
9AM - 4:45PM
99 H St NE, Washington“The selection of car and the friendly and efficient behavior of your front line personnel was top shelf. Budget Car Rental will certainly be my choice next time, if your prices remain competitive.”
“Fantastic Car Rental ExperienceI recently had the pleasure of renting a car from Taures and I couldn't be happier with the overall experience. From the moment I walked in, the customer service was exceptional. The staff was friendly, knowledgeable, and made the entire process smooth and efficient.The selection of cars available was impressive, and I was able to find the perfect vehicle for my needs. The car was clean, well-maintained, and performed excellently throughout the duration of my rental”
“You have to know that Hertz is between the Bus floor and the other rental car floor, there are no signs which leads you to hertz. Dont take the escalatorWe got our car within 15 minutes, the staff was really friendly”
Open 24 hours
6923 4th St NW, Washington“Visiting from out of town and my first Zipcar experience in DC area. The instructions to find the car are pretty detailed. App makes it very easy to make reservations. I did have trouble booking a one way trip so ended doing a round trip instead. I also couldn't figure out how to give the car to valet since I had to lock it. Other than that, it was convenient, easy and gave me a car for a half day to run errands. Very helpful to have in the city”
“Fantastic experience. Madison is so professional and kind. She is the definition of a great employee. She was so helpful and patient with all the guest in the front of house. Mark and Nate were great too! They are running the show and taking care of everyone! 10/10 great location to work with!”