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April 2024 by Sean Sullivan
Professional and efficient. Thanks again
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March 2024 by Ricot Cassamajor
Fast services, friendly staff
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March 2024 by Kyle Foley
Quick and friendly !
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March 2024 by Dale Hannan
I went in this morning. It was pretty busy. The girl at the desk (Tia I think?) was very professional. It seemed like she was tackling the entire line by herself. Really made an effort to make sure everybody was taken care of in a timely manner.
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March 2024 by Mark Pryce
I wouldn’t give this place half of a star. Wait time it’s ridiculous. Evelyn was beyond rude and very unprofessional. I wouldn’t recommend this place to a dog. Please hire better staff!
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March 2024 by Chantell Moris
Upon arrival I was greeted by whom I believe to be was their receptionist Evelyn with zero grace or compassion. I was referred to this urgent care by my physician to avoid the long wait time at the emergency room but this experience was no better. Evelyn was very rude and nasty to me when asked how long will I have to wait to be seen assuring that it is not her job to to assist me in my concerns. I will not be back to this urgent care if my life depended on it.
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March 2024 by Virginia Gomez
Pretty poor customer service had me waiting and hr for dot and came back to ask for status on waiting to be seen they act like a wasn’t standing at the desk really rude and unprofessional, Evelyn Garcia ,very rude person other coworker even told her I was standing ther for Dot ,and she act like I wasn’t there like lady I’m in front of your face are you serious right now .
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March 2024 by John Grey
This is one of the worst offices in ct regardless of wait times, the staff is unprofessional, behavior is nothing short of flagrant and disgraceful
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March 2024 by Brittany Haversat
Should not have taken 2.5 hours just to pee in a cup for a simple drug screening. A majority of that time was spent standing in the patient check in for an hour while the front desk staff pretends you don’t exist. I understand you’re busy, but I used to work for an urgent care and this was just unacceptable. Have a better set up for the influx of patients you’re seeing in a day. However, the girl that took care of me in the back was great! So quick and efficient!
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March 2024 by raymond rodriguez
The PA was amazing and the physical was fast but thuro!
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March 2024 by jerry santiago
For starters being that the place was full I was surprised of how swift I was being seen & taken care of..wonderful staff, very attentive & keeping me updated .. leyanna & Tia were awesome & ofcourse the doctor who attended me was to just wonderful staff in general & very professional I would definitely go back to this Concentra in the future & highly recommend thank you!
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March 2024 by Ben Dansereau
Everyone was professional, patient and respectful
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March 2024 by Scott Dowler
Wait times are unacceptable by modern standards. If the DMV can get a person in and out efficiently then a private business should be able to do better. You sit in the exam room for up to an hour, why? Clearly the provider is not available.
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February 2024 by Lando H
Some of the receptionist needs to be more welcoming and not be looking like the world is on there shoulders
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February 2024 by Wendy Morris
Waiting area is dingy and needs cleaning /updating. Staff was efficient but not friendly. Went for a work test and evaluation. PT side was much more welcoming to patients vs the intake side
