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“The staff and front desk clerk's are always friendly and very patient. The parkinglot has also been updated for more room and space. Great job guys keep up the good work.”
“Dan is fantastic. He shows up on time. Does quality work at a fair price and goes the extra mile. He did things like fix broken sensors without asking. He knows his stuff and we couldn’t be happier.”
“After I sent my last set of postcards at the post office in Washington Depot I needed more post card stamps for the next step. This post office was not out of my way and at 10:00am, they're open. Easy! The clerk was helpful, friendly and efficient though he had to go in the back to hunt up some postcard stamps for me. It's a small post office and the only thing missing is a drive up and drop off lane, and an automated postage vending machine. [Review 18410 overall - 76 in Connecticut - 1932 of 2022.]”
“Excellent customer service. Always greeted with a smile and someone is always available to help with questions. Highly recommend this post office! It's small but efficient.”
“We love our mail carrier. We normally love this post office but whoever you’ve got working here 2/21 & 2/22 2023 at the counter keeps screwing up and very clearly has way under zero clue what she’s doing. She keeps locking herself out of the computer. Yesterday she couldn’t even accept my package. This is getting ridiculous.”
“Ms. Sharon and her team are very pleasant and always ready to assist customers. On one extremely busy day while waiting in a long cue, over the Christmas holidays, one customer burst into singing a carol to cheer the staff on. Everyone in the cue joyfully joined in. The staff was so grateful. In fact, it was a great experience to witness the community spirit because of the hard-working staff at this post office.There are cards and shipping supplies available for purchase as well as ample parking, including handicap access.”
“Clean lobby and friendly staff. Better stamp variety at Poquonock post office. Either no one is in line or 20 people are in line. Training seems to happen often so the available staff knows the basics.”
“Miguel was extremely knowledgeable and helpful! He took the time to assess what I was shipping and directed me to the appropriate packaging so I didn’t end up overpaying. He saved me a ton of $$$. Excellent customer service!”
“Be forewarned that this is a very popular local post office and usually has long lines. I prefer this post office; however, because the staff are invariably hardworking, knowledgeable, and professional. I regularly have to send packages to my daughter at her university in another country. Like my local mail mailed from this office, items mailed to this and other distant locations always arrive quickly and intact.Thank you to everyone at this location!”
“I came for passport services and the service received was 5+.Staff was courteous, professional, and detailed.I just moved to Simsbury and earlier in the week I went to the Simsbury one onHopMeadow . The service was awful, The agent in Simsbury treated me like an idiot and was rude..What a difference 4.7 miles makes.”
“THIS IS A TOUGH ONE, ESPECIALLY IF YOU'RE HANDICAP: LONG LINES DEVELOP REALLY FAST, SERVICE IS IFFY (SOMETIMES IT'S SWIFTLY MOVING ALONG, THEN IT CAN BE JUST TURTLE SLOW!)... FOR MOBILITY ABLE-BODIED PEOPLE, IT'S A PERFECT PLACE FOR THE BUSINESS OF U.S.A. MAIL!”
“Its a small post office, usually only one employee working at a time. They are always very polite and helpful. They are closed between 1pm and 2pm during the week, monday through friday. It is always clean and neat and organized.”
“The counter people and delivery people are super friendly and helpful. There was a period of time a few years ago where I was having constant problems with lost and mis-delivered packages but I haven’t had any problems in over 2 years. I believe whatever the issue was got resolved.”
“Today I had to ship a package from this post office, their employee Tammy was the most accommodating post office employee I ever had to deal with, thank you Tammy!”
“Had mail held because we were away. Needed to com home early. Couldn’t change the re-start of delivery on website. Called East Longmeadow Post office. Spoke to- not sure of name— Michelle or Lisa?—immediately answered phone and said “no problem, I will let your carrier know” . How so “ old world” and nice??”
“on October 15th someone jumped the curb and demolished my mailbox and the post. I called the Post office and Maria put a hold on my mail immediately.She was very helpful. I wish everybody in the post office was as nice as her.”
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“The staff at this Post Office are always professional and friendly, even the trainees. They helped me navigate the Passport process due to the Covid restrictions with ease. I actually go out of my way to go there.”