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8:30AM - 6:30PM
1077 Silas Deane Hwy, Wethersfield
Shipping Centers
“Typically efficient, and I'm able to get in & out in a reasonable amount of time.
Once in a while, they have fewer staff and if you happen to walk in at the same time as a bunch of others the wait can be longer. However, you can't plan for this.”
8:30AM - 6:30PM
34-3 Shunpike Rd, Cromwell
Shipping Centers
“The store's owner is an extraordinary person, whose dedication to both employees and customers sets the tone for the entire operation. I used to work for Mark and from the moment I joined, I felt like part of a close-knit family, where everyone genuinely cares about each other’s well-being.
Working there was a joy because the environment is so supportive and family-oriented. The owner goes out of their way to ensure that employees are treated with respect and appreciation. This is a place where hard work is recognized, and contributions are valued, creating a positive and motivating atmosphere.
Customers are always greeted with a smile and receive top-notch service. The staff takes pride in their work, consistently going above and beyond to meet the needs of everyone who walks through the door. It's clear that this dedication comes from the leadership at the top.
I left The UPS Store not because of any dissatisfaction, but for personal reasons unrelated to my job. My time there was filled with great memories, and I am grateful for the experience. If you're looking for a place that values people, both employees and customers, look no further than this exceptional UPS Store.
Thank you Mark and David for everything!”
“The individuals in the printing dept deserve a raise. They are always so nice to work with, helpful, and i really appreciate having somewhere to go for my printing needs. Thanks again!”
8:30AM - 6:30PM
285 Berlin Turnpike, Berlin
Shipping Centers
“Brenna was extremely helpful with my request. She took the time and was knowledgeable. We need more employees like Brenna! I will make it a point to come to the Berlin UPS Store again! Thank you Brenna...”
“I rarely give reviews unless I am not happy. Today I was in the store waiting in a long line. One of the staff noticed me and went to get my mail. I didn’t not expect this. They always give outstanding service and call me by name.Service like this is rare. I want to thank the wonderful guys who work there. ?”
“quick and easy amazon UPS box-less return. I went to one closest to hartford which has terrible customer service and outright blatant refusal to accept any shipping or dropping off except from 5-6pm. They asked me to scan the QR code and print the label myself, put it on the box and tape it up and then come at 5pm. the QR code when you scan on your phone, it just pastes title of your item, not shipping label.Similar reviews and anticipated service for the one by west hartford. Thanks to other google reviews i drove the extra miles to come here, was surprised. i was expecting taping fee, scanning fee, like they do at the ones i mentioned above.”
“Hector was wonderful and really saved my day! Without his dedication to making sure my package went out safe and in a timely manner I would have had toCome All the way back out here so thank you so much!”
“Very nice FedEx store. Never a long wait and the staff are very helpful in general. Easy access from the Berlin Turnpike. Good to see people enjoy what they are doing. I've never had a package lost or damaged.”
“Very pleased with the prompt & capable service I received here today 06/12/2023. I am a former UPS employee and stock owner. I usually go to UPS stores (for those reasons) but this FedEx store was really impressive! The staff was quick and knowledgeable, they asked the right questions about the printing and delivered! QSL cards for amateur radio are an odd size and as an amateur photographer I use my own art work and am picky about the results since they have my callsign and name on them. KC1OCA Another big plus about this store is that it is right off the highway. Kudo's to selecting this location to open a store!”
“The associate went above and beyond for me. My label wasn't great so he printed it there, I paid for the box and he did the rest. Excellent customer service!”
“A couple of days ago i went to get some photos printed, the nice lady in the front named “Katherine” directed me to the printer where there was directions that helped me out completely, after that she made sure to let me know if i need anything else, i appreciate nice hard working people who don’t have an attitude which she happened to be. Keep up the good job!”
“They truly went above and beyond. I had an issue with my shipping packaging and it was going to be a whole thing but the gentleman really took the time to help me out and definitely did more than he needed to. Thank you!”
9AM - 6:30PM
141 South St, West Hartford
Shipping Centers
“DHL West Hartford - exemplary service. My second time shipping overseas was today (1st time everything arrived so quickly and in excellent condition). The personable, helpful and customer centered approach by Brandy at West Hartford, on both occasions, made the experience stress-free. I was shipping inherited goods overseas; during a very difficult time, Brandy was reassuring and really invoked trust in the company. She made certain the shipment was wrapped securely which kept everything protected. I was so impressed with her attention to detail and I'm so grateful I chose this DHL office to ship the items.Hence the fact that I've returned to DHL to send more treasured belongings for a second time. Again, above and beyond effort by Brandy.Thank you so much for all your assistance. Really couldn't have managed without you!And very happy promotions were on offer both times. That really helps.”
8:30AM - 5PM
101 Locust St, Hartford
Shipping Centers
“I’ve come here twice for a multi-step service (notary, witness signing, scanning, copying, and mailing - all for one set of documents!), and Alec and the team could not have been more patient, kind, and helpful. That place gets slammed sometimes, but they never act stressed or overwhelmed. They just focus on giving every customer the help they need as efficiently as possible. They’re the best!”
“After a very poor customer service experience at Glastonbury i decided to call the west Hartford location to see if i would get some help beyond "you have to have the design in your email" (for business cards). I called print & marketing (in west hartford) , shared the nightmare i had at Glastonbury with Alyssa. She was so awesome! very understanding and even invited me to their location to help my situation. When i arrived i was so impressed ! i met Mike the manager there and he shared his sympathy with me but then not only helped me get my order right. He also guided me through the mobile app and helped me save some rewards points for the next visit. Between Alyssa and Mike i'll absolutely take that 20 min drive from Glastonbury for my business supply needs. Thank u guys so much !”
“We kicked off a marketing campaign today for our family business. With only an old flyer to work off of, Raymond and the team in the print services department at Staples in Newington were 'clutch' in creating gorgeous poster boards and advertising materials for us. We appreciated Ray's knowledge, kind and attentive manner, and speedy turnaround. They will be our 'go-to' partners moving forward! Thank you, Ray and team!”
“Today, I received a call regarding a low quality print for a program I'm having this weekend. The person who called me expressed his concern that the result was likely not intended and offered an easy solution. I quickly sent over a higher quality image of what we were attempting to print and at no additional cost got the product we wanted in a high quality print. Suffice it to say, we are sending all future prints to this location. Thank you.”
“I was in making a transfer of freight, the whole drop took less then 10 mins. From pulling up to the gate, asking for a door, getting unloading and pulling off the property. Their response is fast and professional. Best experience i ever had dropping at another company's terminal.”
9AM - 12:30PM 1:30 - 3PM
780 Worthington Ridge, Berlin
Shipping Centers
“May not have everything a bigger post office has but Berlin is very fortunate to have a total of 3 post offices for such a small town. Gets the job done and for me very convenient”
“Ms. Sharon and her team are very pleasant and always ready to assist customers. On one extremely busy day while waiting in a long cue, over the Christmas holidays, one customer burst into singing a carol to cheer the staff on. Everyone in the cue joyfully joined in. The staff was so grateful. In fact, it was a great experience to witness the community spirit because of the hard-working staff at this post office.There are cards and shipping supplies available for purchase as well as ample parking, including handicap access.”
8:30AM - 5:30PM
145 New London Turnpike, Glastonbury
Shipping Centers
“By far my favorite post office, they are kind every time you go, and they are extremely knowledgeable, and will help you ship something as cheaply as possible. One thing to note is a few years ago the post box in front got broken into and things stolen, and there is no camera on the front of the building! So if you’re mailing something important go inside to drop it off.”
8:30AM - 1PM 2 - 4:30PM
115 Main St, East Berlin
Shipping Centers
“Stephanie has been very helpful every time I come to send my packages. She answers my questions patiently with a smile on her face. Seems to know other regulars and calls them by name to greet them. Great customer service!!”
“My print job was for a funeral program, double-sided in color. Staff was friendly and prompt. The print job looked great. They finished the order early AND folded them for me. That was so incredibly helpful and thoughtful.”
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“A wonderful story, all employees are very helpful and professional, knowledgeable. I only needed a notary service and they provided, educated me with a lot of information that I needed to complete what I needed!”