Internet Service Providers near Wethersfield, CT
29 locations found near Wethersfield
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“Very friendly store and Mark is the best as far as dealing with us. Mark's is so knowledgeable in answering our questions and the Demming Road store is the best.”
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“William Mayes was a tremendous help with the dreaded process of switching off one account to another and additionally swapping a line from a different provider over to Verizon and setting up new phones and explaining everything into detail. Definitely recommend going to this Verizon store and asking for William to assist with any of your phone service needs.”
Internet Service Providers
“Frankie and his team were awesome. It's easy to see right from the start why they've been in business so many years. Honest, knowledgeable, and affordable. He took care of my issue same day with an easy fix and not looking to upsell. He also gave a courtesy call a week after to confirm all was good with our tv.Thank you for the exceptional service, Frankie.”
Internet Service Providers
“I had a phone crisis today! I had received no respect with the customer service department on the phone. The crew at this store gave me all the right stuff - knowledge, time and honesty. I bought a phone from this store without hesitation.They transferred all my data over carefully and thoroughly. Thank you for putting my worries to rest. My new phone is working like a charm.”
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“Great Staff very helpful. Spoke with staff member on phone yesterday, when arrived at the store today another representative was ready assisted me and helpful!!!”
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“Came into the store look for a new phone and Kiana was incredibly helpful with the questions I had. She made the process simple and I left with a brand new phone.”
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“We had a fantastic experience here. We had to switch carriers since t-mobile has such a great international plan but were met with an amazing experience when we came into the store. Evan and David were incredibly helpful and made our transition very easy.”
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“Not gonna lie, I came there after months of contemplating that I need a new phone I finally actually went and got one. But I had limited time and they got me in and out the door at great prices you will not be upset for going here you definitely will find what you need! Any questions just ask me. ??? The best deals, and the best phones. Great location too.”
Internet Service Providers
“I recently needed to upgrade my phone. I was disappointed to find that there were no offers or incentives available to me as a long-time Verizon customer and older retiree (even my old phone was ineligible for a trade-in rebate). In addition, while I didn't know it at the time, I was given inaccurate information in a chat on the Verizon site prior to going to pick up my phone. Not exactly a happy customer. All that changed when I got to the WestFarms Mall store. Everyone greeted me warmly and got right to work assisting me with setup. Adriana and Manny were especially friendly and accommodating, making sure that setup went smoothly. Adriana patiently completed data transfer while I waited. They set a good example -- and earned my 5 star rating -- for Verizon, the company, of positive customer service.”
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“After a not so great experience trying to switch to Verizon online, I ended up in store to get everything sorted. I wish I came here from the start! With help from Keith and Noah I was finally able to get everything fully setup and breathe a sigh of relief.If you are making the switch or just need help, make sure you come here from the start!”
Internet Service Providers
“I visited the Verizon store on the Berlin Turnpike in Newington, CT and was very fortunate to have Leticia assist me as she usually spends more time at the Verizon store at Westfarms. She was great! She was personable, professional, knowledgeable and got the job done in an efficient manner. My new Verizon iphone that I purchased online would not operate properly as the sim card that it came with did not function and I needed a new one. Leticia patiently and efficiently diagnosed the issue and resolved it. She worked with my for about 45 minutes to make sure all issues were resolved. Now that is excellent customer service! Thank you Leticia!”
Internet Service Providers
“I recently needed to upgrade my phone. I was disappointed to find that there were no offers or incentives available to me as a long-time Verizon customer and older retiree (even my old phone was ineligible for a trade-in rebate). In addition, while I didn't know it at the time, I was given inaccurate information in a chat on the Verizon site prior to going to pick up my phone. Not exactly a happy customer. All that changed when I got to the WestFarms Mall store. Everyone greeted me warmly and got right to work assisting me with setup. Adriana and Manny were especially friendly and accommodating, making sure that setup went smoothly. Adriana patiently completed data transfer while I waited. They set a good example -- and earned my 5 star rating -- for Verizon, the company, of positive customer service.”
Internet Service Providers
“I don't normally do reviews but my experience stands out from a customer service perspective so I definitely wanted to take the time. I wish I could remember the gentleman's name but I needed a new phone immediately after crushing mine at work. I too am in customer service and during the time I was there I witnessed a level of multi tasking and care for everyone that came into the store. I could tell he really cared and that's not easy these days. Keep up the great work guys ☺️”
Internet Service Providers
“By far the most pleasant experience I have had dealing with anyone or any place within the wireless industry. Jose and Julian are true professionals and both went above and beyond to assist me, even at a time when they should have been more concerned with packing up and going home. Kudos, gentlemen. T-Mobile, if you are reading, give these guys a raise, they are true assets to your company.”
Internet Service Providers
“I went here for an ID Fraud issue and while the man that waited on me was polite and attentive he himself could not resolve my issue he gave me the info that enabled me to speak on phone with someone that could. That person resolved my problem”
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“I was dreading coming here because of the poor reviews, but I have to say, I had a great experience! I needed to drop off some equipment, and got there once they opened. I was greeted with smiles by all of the staff, which was a pleasant surprise for a rainy Monday morning. Amory (sp?) helped me and she was nothing but professional. I was in and out in less than ten minutes! They earned five stars from me! ;)”
Internet Service Providers
“I went to Tmobile at the Walmart Plaza in Hartford and my experience with Angiecely was beyond phenomenal. Angie was professional, transparent, most importantly patient with me. She provided exceptional customer service. I'll definitely return to that store because of her. Thank you Angie!”
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“Frontier is coming along, it's DSL is getting better, more reliable. Hopefully they'll get fiber into the urban areas soon, apartment complexes, condos, ect.”
Internet Service Providers
“Jesse T was very wonderful and helpful with helping me get all set up with some perks associated with my account. Very patient polite and provide exceptional customer service. I originally set up my account at the cottage Grove Rd Bloomfield location and they were not helpful at all and didn't even answer their phone they rushed me out cause it was almost closing time didn't provide a charger for my phone which should have been included and they just rushed my transaction without giving me the proper links etc. So I called the new Britain location and Jesse helped with all my issues. Great employee!”
Internet Service Providers
“I went to Verizon in South Windsor and worked with Stevens. One of the advantages was that he is bilingual and bicultural. He is and excellent worker. He took the patience to help me with a lot of issues that I had with the phone that I need to trade. I called customer care 4 times with the same issue and no one helped me. I went another Verizon in Ct and he was the only one and the other customer center guy name Juan that fixed the problem I had. Thank you to Stevens and Juan for the help.”
Internet Service Providers
“My husband & I arrived at T-Mobile today to see what kind of new plan we could get and upgrade my old phone. Osiah was extremely helpful & professional. He offered me the best value for what I could afford and then easily talked me into a few upgrades due to the benefits of my plan. They take over my Netflix & Apple TV accounts and I'm getting a way better deal on my internet with T-Mobile. I received a free I Phone 15 & Apple Watch with my new plan. Highly recommend. I also got a free pair of AirPods if I pay them off with my incoming gift card. You really can't go wrong!”
Internet Service Providers
“Been going to this location since switching to T-Mobile when sprint was bought out. Every time the team at this location has always solved my issues. This time Rachel was the one who helped me. She set me up with an upgraded and added a line. It was a super smooth process simply because Rachel knew what she was doing. Not only that but she helped me set up data backup I didn’t know existed. She made some good suggestions on accessories that I ended up purchasing as well. Also like to shoutout the store manager (forgot your name sorry). He was incredibly helpful with transferring the data to the new phones. Another shoutout to Lucas. He helped me a few weeks ago as well and was equally helpful and knowledgeable. Thanks guys!”
Internet Service Providers
“This is a convenient location on Deming St within the center of the Plaza.My only complaint is that they don't open up until 10 a.m. If you are an early riser, like myself, you'll find this a tad annoying. There was a line waiting at the door before the store opened. ?Returning equipment is on the righthand side of the store, near the entry. Payment of accounts is located on the left. It was nice that they were able to transfer information between stations but was a bit surprised that the customer had to move from station to station. If there is a line - you get to wait again - just be prepared mentally for it.Check out for me went fairly smoothly, and since I was closing my account, they were able to recalculate my bill on the spot so I could close it out that day rather than wait for a bill.”
Internet Service Providers
“Frontier's fiber system works amazingly so far (6 months), and I didn't have any of the issues that other people seem to have had. My internet has been reliable and has had all the speed I could want and more. I had a question about the first billing cycle and the help line was responsive, quick, pleasant, and helpful. Rick came to do an install and was here at the beginning of the time window, was respectful, and knew his stuff. From other reviews it seems like the DSL system isn't the best, but I would recommend giving the fiber system a shot.”
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Verizon
1345 Silas Deane Hwy, Wethersfield Locations
“There will probably be a wait before an employee is able to assist you. But within a few moments of entering the store someone does acknowledge your presence and make you feel welcomed. The process of buying and activating a new phone or a new line to your account takes at least a good hour or two. But the staff is knowledgeable and very friendly.”