Internet Service Providers near Glastonbury, CT

24 locations found near Glastonbury
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“Came into the store look for a new phone and Kiana was incredibly helpful with the questions I had. She made the process simple and I left with a brand new phone.”

4.1 Good29 Reviews

“I don't normally do reviews but my experience stands out from a customer service perspective so I definitely wanted to take the time. I wish I could remember the gentleman's name but I needed a new phone immediately after crushing mine at work. I too am in customer service and during the time I was there I witnessed a level of multi tasking and care for everyone that came into the store. I could tell he really cared and that's not easy these days. Keep up the great work guys ☺️”

3.2 Average30 Reviews

“Very friendly store and Mark is the best as far as dealing with us. Mark's is so knowledgeable in answering our questions and the Demming Road store is the best.”

4.7 Superb153 Reviews

“Frankie and his team were awesome. It's easy to see right from the start why they've been in business so many years. Honest, knowledgeable, and affordable. He took care of my issue same day with an easy fix and not looking to upsell. He also gave a courtesy call a week after to confirm all was good with our tv.Thank you for the exceptional service, Frankie.”

4.7 Superb56 Reviews

“Sales guy was actually super helpful which is rare these days didn’t push any thing on me and just took care of exactly what I needed for me.Verizon is expensive I’llGive ‘‘em that but hands down the best service I’ve ever had and I’ve had just about every service there is to have. This is the real deal folks, just walk in in you won’t regret it!”

4.9 Superb32 Reviews

“Great Staff very helpful. Spoke with staff member on phone yesterday, when arrived at the store today another representative was ready assisted me and helpful!!!”

3.8 Good112 Reviews

“There will probably be a wait before an employee is able to assist you. But within a few moments of entering the store someone does acknowledge your presence and make you feel welcomed. The process of buying and activating a new phone or a new line to your account takes at least a good hour or two. But the staff is knowledgeable and very friendly.”

3.8 Good80 Reviews

“I had a phone crisis today! I had received no respect with the customer service department on the phone. The crew at this store gave me all the right stuff - knowledge, time and honesty. I bought a phone from this store without hesitation.They transferred all my data over carefully and thoroughly. Thank you for putting my worries to rest. My new phone is working like a charm.”

4.2 Good32 Reviews

“The best location to go to for any phone service provider. All of the workers are so nice and professional. They handle every situation perfectly even when super busy. As long as they’re working I’ll always stay with T-Mobile (switched from having Verizon for 15+years).”

3.6 Good55 Reviews

“We had a fantastic experience here. We had to switch carriers since t-mobile has such a great international plan but were met with an amazing experience when we came into the store. Evan and David were incredibly helpful and made our transition very easy.”

3.9 Good24 Reviews

“I had a really positive experience with this store and it’s staff when I had a problem with my cell phone. Everyone was really polite and helpful, especially Manny who went above and beyond to help me resolve the issue and was extremely patient and kind. Great store!”

3.2 Average37 Reviews

“After a not so great experience trying to switch to Verizon online, I ended up in store to get everything sorted. I wish I came here from the start! With help from Keith and Noah I was finally able to get everything fully setup and breathe a sigh of relief.If you are making the switch or just need help, make sure you come here from the start!”

5 Superb2 Reviews

“After struggling with service on my phone for a long while (losing internet connection and having SOS messages pop up in service areas where no one else had struggles), I stopped in to see if I could get some help with my phone. Queenie, who appeared to be the manager, was very quick and was able to fix my service issue in a brief visit. I have since not seen the same issues with the service. I will be continuing to monitor but she was very knowledgeable and even showed me how to personally troubleshoot any issues like this in the future.”

3 Average78 Reviews

“After struggling with service on my phone for a long while (losing internet connection and having SOS messages pop up in service areas where no one else had struggles), I stopped in to see if I could get some help with my phone. Queenie, who appeared to be the manager, was very quick and was able to fix my service issue in a brief visit. I have since not seen the same issues with the service. I will be continuing to monitor but she was very knowledgeable and even showed me how to personally troubleshoot any issues like this in the future.”

3 Average8 Reviews

“I went to Verizon in South Windsor and worked with Stevens. One of the advantages was that he is bilingual and bicultural. He is and excellent worker. He took the patience to help me with a lot of issues that I had with the phone that I need to trade. I called customer care 4 times with the same issue and no one helped me. I went another Verizon in Ct and he was the only one and the other customer center guy name Juan that fixed the problem I had. Thank you to Stevens and Juan for the help.”

2.8 Average36 Reviews

“Frontier is coming along, it's DSL is getting better, more reliable. Hopefully they'll get fiber into the urban areas soon, apartment complexes, condos, ect.”

2 Poor4 Reviews

“Been going to this location since switching to T-Mobile when sprint was bought out. Every time the team at this location has always solved my issues. This time Rachel was the one who helped me. She set me up with an upgraded and added a line. It was a super smooth process simply because Rachel knew what she was doing. Not only that but she helped me set up data backup I didn’t know existed. She made some good suggestions on accessories that I ended up purchasing as well. Also like to shoutout the store manager (forgot your name sorry). He was incredibly helpful with transferring the data to the new phones. Another shoutout to Lucas. He helped me a few weeks ago as well and was equally helpful and knowledgeable. Thanks guys!”

2.8 Average61 Reviews

“Very clean facilities, excellent service from the guy who speaks Spanish, very efficient in his work, good customer service. A close place for those of us who live in Vernon.”

2.3 Poor9 Reviews

“My husband & I arrived at T-Mobile today to see what kind of new plan we could get and upgrade my old phone. Osiah was extremely helpful & professional. He offered me the best value for what I could afford and then easily talked me into a few upgrades due to the benefits of my plan. They take over my Netflix & Apple TV accounts and I'm getting a way better deal on my internet with T-Mobile. I received a free I Phone 15 & Apple Watch with my new plan. Highly recommend. I also got a free pair of AirPods if I pay them off with my incoming gift card. You really can't go wrong!”

2.3 Poor11 Reviews

“This is a convenient location on Deming St within the center of the Plaza.My only complaint is that they don't open up until 10 a.m. If you are an early riser, like myself, you'll find this a tad annoying. There was a line waiting at the door before the store opened. ?Returning equipment is on the righthand side of the store, near the entry. Payment of accounts is located on the left. It was nice that they were able to transfer information between stations but was a bit surprised that the customer had to move from station to station. If there is a line - you get to wait again - just be prepared mentally for it.Check out for me went fairly smoothly, and since I was closing my account, they were able to recalculate my bill on the spot so I could close it out that day rather than wait for a bill.”

2.6 Average49 Reviews

“Frontier's fiber system works amazingly so far (6 months), and I didn't have any of the issues that other people seem to have had. My internet has been reliable and has had all the speed I could want and more. I had a question about the first billing cycle and the help line was responsive, quick, pleasant, and helpful. Rick came to do an install and was here at the beginning of the time window, was respectful, and knew his stuff. From other reviews it seems like the DSL system isn't the best, but I would recommend giving the fiber system a shot.”

1.6 Poor18 Reviews

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