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“It was really easy checking out the units in person and discussing which options (drive up, climate control) we would choose. Mike made sure we knew the full extent of pricing up front for our options, and we were able to get our storage locker in the same visit as well as buy a lock with multiple keys, set a pin to enter after hours, etc. Mike was super friendly and conversational, and made the whole process really straightforward and we were finished in basically no time”
“Larissa has always been great at what she does and knows her facility. She always takes care of her customers and makes sure they have what they need. Keep doing a great job.”
“Great representatives , Wonderful Service, the prices were perfect for my budget Awesome Communication from staff and the Manger and Supervisor go above and beyond to Make sure u have exactly what u need..
I would highly recommend this store off of meriden rd in waterbury Ct...”
“Steve and Sterling are great fellas and they help me get Exactly what I was looking for great service secure place I would recommend it to anyone looking to put up any extra things that you have laying around the house for storage”
“Yesterday I was driving a U-Haul trailer from Massachusetts to Virginia, and the trailer lights went out. we stopped at U-Haul Waterbury Downtown, and the young lady behind the desk stopped what she was doing and helped us assess the problem. They don’t work on trailers at this location, so she then directed me to the U-Haul in Naugatuck where they may be able to help me. They did; and I’m appreciative of her assistance in assessing and assisting with the situation.”
“I needed a trailer hitch with wiring installed on my wife's Bronco Sport, and it was a GREAT experience at U-Haul of Waterbury.
Every single person I interacted with -- from the woman who took my call and made my appointment, to the folks who were at the counter at check in, to Matt who did the actual install -- were all A+. He's fantastic and did a solid job on the hitch. His choice of music while working is also great. =) (I waited on their comfy couch and could faintly hear through the wall).
There are not many places where every person is genuinely friendly and kind.
The location itself is in a good spot, and there is a generous amount of trucks and trailers to rent (which I've done once from this location in the past -- great experience there, too).
There is a TON of helpful things available for purchase inside -- from boxes of all sizes and styles, to packing material, hand trucks, various trailer hitch accessories, etc.
I highly recommend this location if you need a hitch installed, or if you need to rent a truck or trailer.”
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
“This is my 1st experience renting a storage unit and Theresa is a highly exceptional property manager. Very professional and understanding. Truly a wonderful experience. THANK YOU!!”