Torrington Ford is a dealership that provides a range of services to meet customers' automotive needs. With a certified, knowledgeable, and professional staff, the dealership aims to deliver a seamless experience for buyers and owners. The sales department offers new, pre-owned, and certified pre-owned vehicles, while the parts department supplies Ford parts, and the service department keeps vehicles in excellent condition. The dealership also features a professional autobody shop with 85 years of combined experience. Reviewers frequently highlight the dealership's excellent customer service, emphasizing staff members who are friendly, patient, and helpful. Bob Nichols has received particular praise for making the buying process easy and enjoyable. Customers appreciate the fair pricing and the absence of upsells or unnecessary service recommendations. Many have noted that the process is efficient and transparent, with no hidden fees. Overall, Torrington Ford strives to provide a positive experience for customers, with many returning to purchase multiple vehicles and recommending the dealership for future car purchases.
Everyone was beyond friendly and helpful, the service was top notch. Thanks Torrington Ford
December 2025
I recently took my Aviator in for a recall and warranty issue. They were great. They took care of everything and get the car back quickly. Great service. Their front desk staff is so nice as well.
December 2025
I was very happy with the service and ability for the team to work me in and obtain a loaner car in an emergency situation.
