Walgreens Pharmacy in Mystic, CT, receives mixed reviews but is overall appreciated for its dedicated staff and helpful service. Customers highlight that the pharmacy staff is kind, accommodating, and goes above and beyond to meet their needs. Many appreciate their thoughtful approach, especially when handling prescriptions that can be tricky to fill fully on the first try. The staff's care and respect make a positive difference, and some reviewers believe they deserve higher ratings for their efforts. However, the store itself has some issues. It could benefit from a facelift, as it appears somewhat outdated and smells a little like mold, which is not ideal. The store layout is well organized with wide, clearly marked aisles, making shopping easier. Despite this, a notable inconvenience was encountered when the restroom was out of order, and staff suggested going next door to Dunkin Donuts without providing a clear explanation or signage, which was seen as unacceptable. Overall, customers find the pharmacy staff to be among the best they have experienced across various states, and they value the helpful, respectful attitude of the employees. While the physical store may have some improvements to make, the caring staff and good service keep many loyal customers returning.
