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“So I went to the Apple store on Tuesday because my phone stopped working while I was at school, and this store is the closest to UConn. I was really stressed because I rely on my phone for both work and school. An amazing guy named RJ helped me with everything I needed. He was so patient, even though my old phone kept glitching and turning on and off while he was trying to inspect it. I wanted to trade in the phone for a new one if possible, and I was losing patience because my old phone was acting up. But RJ kept trying and remained calm.
Let me tell you, I was there for like 2-3 hours, and he was SO patient and understanding the whole time. I'm so glad I went to this store because, as a college student, I lowkey didn’t know what I was doing. Huge shoutout to RJ for making the trade successful and being so patient and understanding!”
“The lines are usually long, but the manger, Manny was fabulous. He helped me multiple times with a very specific issue and I’d continue to go to this store just to see him! He was very honest and upfront with my husband and I and we rave about his customer service! 10/10!”
Mobile Phones
Mobile Phones
Mobile Phones
“This is a corporate store (not a franchise DBA). It's better attended and offers better service than the others.
Side note: if you're seeking repairs (w/w/o insurance, they use UBREAKIFIX (review forthcoming).”