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8:30AM - 12:30PM
70 Waterbury Rd, Prospect
Post Offices
“Customer service is exceptional, especially courteous, well mannered and extremely wonderful, Scott. Took me some time to get acquainted and accessing my mail in the dated P.O boxes..”
“While I have always had good service at the Watertown, CT post office, I have had some problems trying to call the postal employees there. No one ever answers the phone! I wanted to ask them to hold my mail for me, because my mailbox was crushed by a falling tree during the last storm. I am having a mobility problem, and was hoping I didn't have to go into the post office myself. Guess I have to now.”
“Always friendly, they remember their regular names, that is customer service you don't get in most other places. The guys at the desk are personable, funny, helpful, and professional. They have po boxes, slot to drop mail pre-stamped. They sell packaging products, even tape. Prices are listed, but it can be a bit much, but the staff is helpful. The line can be long at lunch hour, but stop in after 130ish and it's pretty peaceful. Parking lot is easy to get in. Getting out can be rough if your trying to go south (left), but I generally go right and then try to u-turn it just turn at most convenient spot.”
“It's always empty and staff is very helpful and nice. Unless you wanna use there tape you have to pay for a whole roll just to get a strip for the back of the envelope ?”
“Very happy with the service handling a refund. The staff paid attention to my questions and handled the matter expeditiously. Thank you USPS, I appreciate your help.”
“I have been renting a Post Office Box, I forward mail to my box for the last 6 months, I have only received junk mail, until today it was for someone else. I took the mail to the front and the woman with the tatoo on her right forearm, was rude and hateful.. this is the only post office in Tulsa that I know of, where employees seem to get away with it... if they have a supervisor he/she needs to be fired!”
“A great experience when applying for my passport. Staff was great in helping out with the forms and process and offering answers to my questions. In and out in only a few minutes.”
8:30AM - 12:30PM
41 Wigwam Ave, Waterbury
Post Offices
“Went through an unusually stressful experience with a recent change of address made super easy by the staff and supervisor at this office. Definitely a 5 star team.”
“I had to ship something out ASAP for work, and caught wind of this 15 minutes before this USPS closed. I came in, very flustered, and Annemarie (I hope I spelled that right!) was very helpful! I was scrambling and everything I needed was figured out. Prices are reasonable and shipping time is quick. Thank you!”
“I went for a passport appointment a little early and was told to wait in the lobby, then called back in at my appointment time. My passport photo I had with me didn’t meet the requirements but the woman at the front desk (with a gorgeous silk press) told me politely and quickly took a new photo of me. She took a great picture and even complimented me. She explained the process and wait times associated thoroughly and effectively and made sure I understood each part. All in all a wonderful experience. Thank you!”
8:30AM - 12:30PM
210 Maple Ave, Cheshire
Post Offices
“The story- I was in a rush because I thought the Post Office closed at 12- realized later that I was looking at the PO in Cheshire, Massachusetts. Jumped in the car to get there at 11:59 and saw 12:30 on the door. I had rushed out without properly wrapping my item in order to make it there but now had plenty of time yet not enough to go back home to get a better box. The box I had with me was 2 inches too small. I had to ship today because it was an online sale that needed to be shipped out in 3 days; it was the 3rd day. Now 12:10 pm, in my car in the parking lot trying to adjust the wrong size box to fit a wreathe without damaging it. I made it work although the box was dilapidated and ridiculous looking. I used the rest of my tape to cover openings where the box was tilted. (If I purchased a box for $7, my profit would be even less than the $20 I sold it for so wanted to avoid buying one.) The door was just locked when I was done - it was 12:31. 20 minutes wrestling with the box in my car went by fast. Luckily they saw me and unlocked the door, (maybe it was my look of disgust and despair.) They didn’t have to but I appreciate that they did! The clincher, while it was being weighed, the employee heard a text ding. — I actually packaged up my phone inside (Yes I am admitting to that)!! — Anyway, he kindly opened the package so I could get my phone out and offered to retape it for me. Now it is 12:35, borrowed time. Thank YOU!!! Had he not noticed the faint ding, I would’ve shipped my cell phone with the wreathe I sold for $20!! ? (I hope the wreath makes it to Florida without damages considering my ill-fitting box and toddler tape job but maybe he improved its durability as he was taping when I left.? )Moreover, anytime I have come to this post office over the last 20 years, the employees have been very friendly, kind, resourceful and today - extremely patient. Thank YOU!”
“I have had bad experiences in the past but lately I think they have been great. I called there yesterday trying to locate a package and spoke with a lovely woman that helped me out quickly and courteously.”
“The customer service rep Jomaris was very helpful over the phone. She called me regarding a claim that I had put in through the post office. She then stated when something changed in the system she would call be back to follow up. She definitely called back 2 days later. Jomaris went the extra mile in helping me. She was very pleasant over the phone. She definitely should be recognized for her hard work and dedication to the team! I thank her for following up and assuring my package was delivered! :)”
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“The post office in our town is the greatest. The nicest folks behind the counter in all my dealings with them, and I've been a customer for 35 years. Luis, Oxana, Scott, and Shaneeta are the best. It seems like they can't do enough to help. Passports, packages, etc. All good.”