“Irfan, who came out to set up my grandmother's product was wonderful! His approach was kind and friendly and he engaged with her and myself during the set up. I saw how she was at ease with him, which isn't always the case with her! She is wearing the Personal Emergency Response necklace and we are also pleased with the affordable cost. Thank you for a great experience!”
“Thank you you made this so easy. As a senior we have a lot of trouble with how things are done today. You took all the confusion out of it. I highly recommend you. Good job??????”
“I needed a mobility scooter. Did my research online. Went in to see Vince at Down-Towne Medical. He was knowledgeable of the products he offers and answered all my questions and concerns. I was more than happy to support a home town business. And it is good to know if any mechanical services are needed that they are close by. Thank you for all your help!Bill Bray”
“I was there last week and I love the service from Mary and Jerri. They were so polite and so friendly. When I had an issue, both of them jumped on it and they were able to resolve it within minutes. I'm very thankful for these two. Highly recommend this place!!!”
“Today I took my wife to Saxon Kent to pickup a wig that she ordered. Barbara did an excellent job styling and cutting that made my wife extremely happy. She definitely needed to smile now after receiving many chemo treatments.
Thank you Barbara for all your help.”
“Confusing at first. Doctor has to write a prescription to HANCOCK Surgical not Hancock pharmacy. Hancock gets a lot of business from assisted livings because of their med management . They put meds in blister pac. I live in assisted living. Why are they going to Hancock. That’s why!They gave me veteran break at Atria Larson place assisted living.”
“I saw Carly in Woodbridge for a mask fitting. We picked out a less intrusive full face mask. She was very personable and informative. When I got home, I found that I needed help in being able to put on the mask. I called and scheduled an appointment after regular business hours in Fairfield. She had me practice a number of times. She was very patient and helpful.”
“They were super. I called them last minute to provide a medical device for my traveling mom and they made sure it was at her residence before she got there. Excellent service.”