“I had a situation with respiratory needs in regards to trachs. Joanne W in customer service went above and beyond to find a solution to a discontinued product for someone who was not able to use the replacement item. She initially said she would try to make some calls later that day, but instead, I got a call back within an hour with all the details necessary to assist this person with her trach. That was outstanding customer service and am greatly appreciative of her hard work and determination to solve this problem. Kudos to Joanne!”
Medical Supplies
“I had a situation with respiratory needs in regards to trachs. Joanne W in customer service went above and beyond to find a solution to a discontinued product for someone who was not able to use the replacement item. She initially said she would try to make some calls later that day, but instead, I got a call back within an hour with all the details necessary to assist this person with her trach. That was outstanding customer service and am greatly appreciative of her hard work and determination to solve this problem. Kudos to Joanne!”