11AM - 5PM
470 Foxon Blvd, New Haven“Uber satisfied with the attention to detail and the caring environment. Customer turned employee turned advocate.Best Wireless is a local business that is invested in the neighborhood.Speak to Marie, Kylie, Shawn or the ponytail guy.The team should be on a sitcom.”
11AM - 6PM
1462 Whalley Ave Unit 6, New Haven“Love TMobil, this store especially! Briana is so knowledgeable, sweet , and just a pleasure to work with, very personalable staff! Never have any issues with the staff. I just wish they went back to offering the customer a seat, tough standing with a disability!!”
11AM - 5PM
1578 Chapel St, New Haven“My experience was amazing the customer service at this boost in New Haven 1580 chapel street was super I would recommend this store to all my friends and family I dealt with James, Pam ,Jessica and Sulay.”
11AM - 5PM
109 Church St, New Haven“Look, I hate going to the phone store. Not as much as the DMV or the dentist, but it's rough. I'm always prepared for a clerk to try and upsell me or send me to the website, and I assume it'll take more than an hour.
This location is, in my experience, a huge exception to the rule. Both times I've gone in the past 18 months, I've had somebody knowledgeable who understood what I was looking for and was able to help. In the most recent example, the guy helping me (I think his name was Frank?) took care of something like 4 account changes at once, and it took maybe 15 minutes.
I'm not gonna say I enjoy going here more than, like, a restaurant. But grading on the mobile store curve, I'm really glad this is the local T-Mobile.”
“I went there not expecting to transfer my 3 lines and buy a phone I was eyeing for awhile. That staff at this location is awesome. Great customer service and attention to detail.”