Home Decor in New Haven, CT

“I love this little store so much - I’ve always ordered online from them as I’m from Long Island, but I’ve visited the storefront twice & have loved my purchases and experience both times. It’s clean, organized, and has a really good selection of trinkets and apparel (my favorite genres of items). Plus the inside is so CUTE.I’ll always make sure to stop here when I’m in the area!”

“Friendly and professional service at a very reasonable price! I will definitely be returning to frame more of my paintings for future shows. I very highly recommend them!”

“Went to Westville General to pick up some local New Haven themed gifts. It was a very cute and quaint shop. If you want local CT and New England items in the heart of Westville...this is your spot. We picked up two wooden spoons for a gift. One said New Haven, CT and the other said can't only eat Apizza. We grabbed an East Rock postcard and some stickers as well. The shopkeeper was very sweet and willing to help. This is definitely not an essentials store, but a really nice spot to pursue and buy unique items.”

“Polly was the best! She’s super helpful and she introduced me and my family to Jojo the adorable rescue dog. The aesthetic is unique and is an amazing locally owned shop. Please support as they are great people and deserve to be recognized”

“I purchased a beautiful sofa/sleeper set from this furniture store during Covid, and I have to say that their customer service is exceptional. Not only did they help me pick out the perfect furniture for my home, but they also provided top-notch after-sales service over 2 years after my purchase! Recently I noticed a small issue with one of the straps used to pull out the bed on my sofa. I called the store to see if they could help me. I was pleasantly surprised by how quickly Colleen, one of the owners, responded and how eager she was to assist me. She listened carefully to my concerns and was able to send out a technician to my home within a few days of receiving the replacement part from the Sofa manufacturer. The technicians who came to my home were friendly and professional, and they were able to fix the issue with my straps in no time. They took the time to explain what they were doing and to answer any questions that I had. I was very impressed by their expertise and attention to detail. At this time we noticed that there was some movement in the bed when fully stretched out. The technician Adel, took a video and showed it to Lao, another owner, to see what was needed to fix the issue. Lao then determined it was a faulty mechanism and ordered the parts needed to fix this issue.It was a complex mechanism that controlled the opening and closing of the sleeper section, and so when the parts were received by Fairhaven Furniture, the same technician, Adel came and spent over 2 hours to replace the faulty mechanism.Overall, I have to say that this furniture store's after-sales customer service is outstanding. They really went above and beyond to ensure that I was satisfied with my purchase, and I would highly recommend them to anyone in need of quality furniture and exceptional customer service. Thank you, Fair Haven Furniture, for a wonderful experience!”

“Loved shopping at this UO! I really like how the store is both timeless and trendy. I think the prices are a bit on the mid-higher range. But I appreciate the style and it’s popularity. It was pretty tidy and well organized when I visited. Also very easy to find things.”

“Huge showroom with so much to choose from. We bought brown leather reclining couches. The service was excellent. One salesperson helped us through the entire process. The couches are being paid for through a Jordan's credit card, which makes them affordable. The value is good and we're happy with the new couches, which are sturdy, firm and roomy. Jordan's is a great place to walk around and get ideas for refurnishing your home and adding decor. The ratio of salespeople to shoppers is high so there's always someone available to ask questions. I recommend visiting if you're in the market for new furniture.”