Wouldn't it be smart and a better customer experience, if product pickup and "genius" appointments could actually be scheduled? Apple New Haven does not accept online reservations. Calling customer service gets you NO service. Apparently, service and human contacts are not a priority.
November 2023
Loving the Apple Product expansion to other tech ventures eg the chargers air tags etc.Staff were very helpful!
October 2023
I came in the store wanting to purchase an iPhone. I was greeted by an employee telling me I had a 15 minutes wait. Waited for 15 minutes and was told that there was still 3 people before me. All the while there were employees coming back and forth, seemingly not busy with customers. I left without purchasing.
