Post Offices near New Britain, CT
30 locations found near New Britain
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1 Liberty Square, New Britain
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“May not have everything a bigger post office has but Berlin is very fortunate to have a total of 3 post offices for such a small town. Gets the job done and for me very convenient”
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“I really like this place never a super long line always super nice. However there have been a few times I’ve been there half an hour or more before close and they were already closed.”
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“Stephanie has been very helpful every time I come to send my packages. She answers my questions patiently with a smile on her face. Seems to know other regulars and calls them by name to greet them. Great customer service!!”
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“The very best most reliable and friendly post office! Love Melinda and Kim. Very personable and trustworthy that your packages and mail will be delivered and sent safely.”
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“Never had a bad experience with staff, they are very friendly and answer all my questions. They are efficient. The line can get long, especially during prime hours.”
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“I've been to over a hundred post offices in different cities and somehow the staff in Farmington are consistently the nicest and most helpful people. I especially appreciate how kind they are to my parents, who are in their seventies and ask a ton of questions.”
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“I use this post office regularly, and when I first moved into town I kind heave thought people weren’t as friendly as I thought a small town would be, but then I started talking to the people just a short conversation being friendly , and that’s all it takes. Think about it your dealing with a lot of people who just come to the counter and say maybe 5-7 words and nothing else hand a pkg over or letters , pay for them and literally walk away without a thank you or have a nice day. Think about how you would feel after 8 hours of helping people and many not acknowledging you.So the next time you write a review first think about how you treated the PERSON behind the counter!!Donna Benjamin”
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“Was here yesterday (1/23/24) for a passport renewal. Asia was so helpful and kind. Was in and out within minutes. She was so patient even during the photo taking for the passport. Highly recommended for passport applications and renewals.”
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“We wish to thank you for going above and beyond helping our friend/customer who was not able to retrieve her package from her parcel box. Your help is greatly appreciated”
8:30AM - 12PM
320 Main St, Portland
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“These guys have been absolutely incredible in the process of locating my packages. The pastfew years I have moved around the state and dealt with many post offices across Connecticut, and Portland by far cares the most about the individuals in this town.Not sure if they got a new post master or what exactly happened because when I first moved here I was having some minor delivery issues, but they seriously go above and beyond to help people out and they deserve some real recognition for it.Be a decent human when you talk to them- they’re stretched very thin, and still are managing to do their best despite the circumstances. They risk their lives daily to get us our Amazon packages and Time magazine subscriptions. Thank you guys.”
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“I've been quite satisfied with my interactions with employees at this location.As someone that's personally witnessed customers complaints.. their dissatisfaction is many times the employees simply following the rules.I wish everyone could work in customer service at least once”
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“This post office is small but fast and efficient and the person at the counter is always the same and provides great customer service. Definitely the best post office in the area.”
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“A great experience when applying for my passport. Staff was great in helping out with the forms and process and offering answers to my questions. In and out in only a few minutes.”
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“I’ve been to this post office a few times and they are always courteous and efficient. I worked with Karen today to mail several packages and envelopes. She was kind, patient, and had me out of there in under 5 minutes!”
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“Decent if you're using the self-service kiosk. There are times when it may be acting up, no physical receipt, trouble with the label scanner, but you can always have the digital copy sent to your email. Great for busy ebay and Amazon sellers.”
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“Be forewarned that this is a very popular local post office and usually has long lines. I prefer this post office; however, because the staff are invariably hardworking, knowledgeable, and professional. I regularly have to send packages to my daughter at her university in another country. Like my local mail mailed from this office, items mailed to this and other distant locations always arrive quickly and intact.Thank you to everyone at this location!”
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“Miguel was extremely knowledgeable and helpful! He took the time to assess what I was shipping and directed me to the appropriate packaging so I didn’t end up overpaying. He saved me a ton of $$$. Excellent customer service!”
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“Convenient but very small post office. Usually has only one person behind the counter. If you happen to need stamps and 2 people are ahead of you, it may take a while. But it's has a more old fashioned feel and I like that.”
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“This is among the best post offices I'm been at in the last 30 years, and I've moved around quite a lot. Staff is knowledgeable, helpful, and quick. Office is sometimes very busy, but usually wait times are quite reasonable.”
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“I'm glad new Supervisor got to this Post Office, he was very kind, he explained the process of my package, he also helped other people who were with different situations and most surprisingly help others who speak another language”
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“Love love love Sonya! Omg heart of gold. Cried tears of compassion over the piece of mail I was sending my daughter. She is a God send give that kind soul a raise. Yall Rock! Open to 1 pm whaaaat! :)”
8:30AM - 12:30PM
24 Mill St, Unionville
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“It’s a small post office but have always found customer service is excellent. I especially want to thank Sarah. She is a great employee and has always gone above and beyond to help the customers.”
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“Andrew Lam and Michael Cook were awesome to work with. Helped me reroute an expensive package so I could pick up locally in Hartford. Paying 27.00 to do so was awful, but that's government greed and nothing to do with them. Great experience!!!!”
8:30AM - 12:30PM
528 Main St, Cromwell
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“Received courteous help from Khairul with my passport application. He was conscientious & noticed the form was from 2016. To avoid a delay in processing he suggested I complete the revised 2022 form if I had time which I did. I feel he went above and beyond.”
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“Jackie is extremely helpful at this post office. My mail was getting forwarded from Stamford, CT to Hartford, CT when it shouldn’t have been. After 2 weeks of getting no help, Jackie helped me and was able to recover the missing mail and mail it to me personally. I appreciate her help so much and hope everyone gets to experience the customer service that Jackie provided me.”
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“Debbie at this post office is amazing. I didn’t receive a very important package. She was able to not only track down the package but have the carrier deliver it to my home after hours. Everyone should be as courteous, conscientious, and diligent as she is.”
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“Another post office canceled my passport appointment last minute and the newington office was the only one who would make time to process our appointment that day. Scott was very kind and super helpful. We really appreciate it!”
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“Today I had to ship a package from this post office, their employee Tammy was the most accommodating post office employee I ever had to deal with, thank you Tammy!”
“Pretty busy but this place has really turned itself around the last 3 times I was in there. Each time the line moved pretty quickly and all 3 different clerks were actually very friendly.”